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Job GN_WORKLIST_GENERATE canceled

Hi everyone, The job GN_WORKLIST_GENERATE finishes canceled everyday with the next error: Job startedStep 001 started (program GN_WORKLIST_GENERATE, variant , user ID SOLMAN_BTC)No authority.Job...

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Confirm message in work center is not working

Hi experts, we upgraded our solman system to solman 7.1 sps8.In incident management work center we have the problem that when a user confirms a message, the system responds an error message:  There are...

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" client & customer" Incidents are blank.

Dear All, when i go to IT services management , choose on INCIDENTS , click on search there got many list of incident . at there got 2 column , client and customer. but no data / information at all. i...

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error in solman 7.1 system preparation phase 5.4 agent connectivity policy

Dear Gurus, when i run upgrade solman 7.0-->solman 7.1-MS SQL Server 2008 error in solman 7.1 system preparation                                  phase 5.4 SetAuthentication Policy for...

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ITSM - Messages for dispatching problem

Hi there, I have some problems with the assignment block "Messages for dispatching". 1. Some users see more incidents / service requests than others, even though they have same roles, authorization...

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Unable to select any project in charm

New project is not getting selected from Project field of Charge request transaction in Web ui screen. Getting an error "Activity header not found 00000000000000000000000000000000" after selecting any...

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In SOLMAN during system preparation not able to execute further activities

Dear All Gurus,                     I m facing a problem while editing users in system preparation. When I am clicking on Edit in creating users in system preparation it is  not going forward &...

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n-1 for SAP Solution Manager (??)

Hi Friends, I was going through a document which overviews New Enhancements with SAP Solution Manager 7.1 SP10 for ITSM, While compared to SP05 there is much more; which has come.So far, I am under...

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LMDB Infrastructure Status Warning

Hi dear Forum,     I'm facing problems with LMDB Infrastructure so MAintenance Optimizer is not working.Solman 7.1 SPS08 Central Note ImplementedSLD:Model Version (sld/active): 1.6.36 SAP CR Content...

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Queue monitoring

Hi All, Please let me know whether queue monitoring(smq1 and smq2) in our PI system can be done from solution manager 7.1. "We had one Business issue in monitoring wherein file was processed in PI...

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Extending BPM notifications for Application log

Hi,I am setting up an alert notification in solution manager for Application log. It is displaying  the count of application log, But the requirement is to extend the functionality  and add log number...

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Author of the ServiceDesk message - SOLMAN

Hello! I would like to inquire whether anybody faced such problem in Solution Manager: When user creates ServiceDesk message from R3 or BW system - author of the message defines correctly (username)....

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What is the main disadvantage of SAP?

Hi Everyone,Please tell the main disadvantage and advantage of using SAP.

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DB2 instance\database status gray

Hi, Under system monitoring tab we are getting gray alert for DB2 instance status and DB2 Database status. I have checked all the extractors they are running fine. However in DBACOCKPIT i find inactive...

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No English definition was found for the status profile SMOR0001

Hi experts, there are strange results in Self-Diagnosis of our Solman7.1 SP10No English definition was found for the status profile SMOR0001Dropbox - SMOR0001_00.jpgI go into tx CRMBS02 to check the...

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Delete old alerts in Self-Diagnosis of Solution Manager

Hello Gurus, we get always old alerts of the EFWK Framework Checks the last EFWK extractor run-Although necessary, extractor for system <SID> was not started by 18.09.2013 22:56:47 is there a...

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Technical Monitoring - Alert for Grey Metrics

Hi experts, is there a possibility to create also alerts for grey-metrics?Or how to ensure, that a metric did not get in "grey-status" and will not be checked? Kind regards

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System Preparation - SET UP LMDB

HI Dears   I updated my CR Content SOLMAN after an update Support Package. See long text, when you activate Synchronization Connections between SLD and LMDB system in preparation in step SET UP LMDB,...

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Managed System Configuration Introscope Agent step fails with...

Hi, On Solman 7.1 sp08, diagnostic agent on the remote server has established the connection with the Solman. On the 6th Step of managed system configuration ( Configure Automatically), execution of...

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Import queues - New Dev vs Hotfixes

Hi, i'm almost new to Solution Manager and i have a question. Landscape isDEV-->QA-->PROD I'm live and i have to develop new features for my solution: i've a TR (TR "A") already on the QA import...

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