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error in solman 7.1 system preparation phase 5.4 agent connectivity policy

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Dear Gurus,

 

when i run upgrade solman 7.0-->solman 7.1

-MS SQL Server 2008

 

error in solman 7.1 system preparation

             

                    phase 5.4 SetAuthentication Policy for Agents>>Agent Connectivity Policy

 

 

Error " Error while calling Diagnostics setup web service. Check note 1822831"




Detail-->Shown-->"CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 401 : Unauthorized")"




-but I checked  note 1822831,ResolvedbythenButthis does not solvethe problem.



what is happening here. please explain that what i should do.

 

thanks


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