Hi,
On Solman 7.1 sp08, diagnostic agent on the remote server has established the connection with the Solman. On the 6th Step of managed system configuration ( Configure Automatically), execution of Introscope Agent Adapter activity fails with a NullPointerException. Please see the log attached.
Error message is "Failed to configure Introscope HostAdapter Agent for remote_host_name !! Exception : java.lang.NullPointerException".
Wily Introscope on the host of Solman is working, and the agent at the remote host is also working. All other configuration steps are succesfull but the only error appeared for this activity.
I get the attached piece of log from the details of activity part on the managed system configuration page.
What other log files can I check to troubleshoot the problem?
Or are there any possible quick solutions regarding this problem?
Thanks.