VAR - create incident on behalf of customer
Hello, we have configured SM 7.1 SPS6 as a VAR Incident system and successfully registered all of VAR end customers (approx. 70) and related systems in this SM system. Sometimes we need to create an...
View ArticleMultiple specific support teams selection for one category? is possible?
Hello guys, I can see that in the BRFPLUS there is a relation one to one from the category, to the support team, it is possible for my Service Desk to select in the CRM_UI from specific multiple...
View ArticleCHaRM 7.1 API / BAPI
Hi, I am looking to automate creation of the charm process by trying to create charms en masse programmatically via a z-program in SolMan 7.1 Are there any std BAPIs for charm creation ? Since charm...
View Articlewily Introscope Enterprise Manager 9 could not start service error "Error...
Hi Expert , I have installed wily Introscope 9.1.5.0 for my solution manger 7.1 on window server 2012 64 bit. Its successfully installed but I can't start service of Introscope Enterprise Manger . it...
View ArticleHow to restrict user to create urgent change document from incident
Hi Experts, We have requirement to restrict End user to create follow up(Urgent change) from incident. We tried using authorization key but its allowing to create urgent document. Could anyone please...
View ArticleTwo Production system for CHARMS
Hello Experts, I have a scenario of Configuring charms for landscape where I have two production client system with Dev,Qua and Pre-prod.I want to know how my changes will move to both production...
View Articlepackages for approval not appearing in solman
Hi Team, When i am trying to down load packages from SMP they are appearing in approval list in download manager but when i am going to solution manager to approve packages in se38 and executing...
View ArticleChaRM preceding document status does not change
Hello Experts, We have configured ChaRM 7.1 SP08 and as per requirement the successor change document for an Incident (SMIN) is an Urgent change (SMHF) document. So when the status of Urgent change...
View ArticleRequest for Change : Description missing
Hello, I have Solution Manager 7.1 SP12 and I have a problem with Request for Change. My request for Change is successfully created when I saved but the description missingin the title and in the...
View ArticleBusiness Process Operations : Exporting monitoring objects in Excel
Hello, I have SAP Solution Manager 7.1 SP12 and I have implemented the SAP Note 2008715 In this note, it is indicated (since v25) :(20) Enabled functionality to export monitoring object list to MS EXEL...
View Articlehow to download the standard templates
Hi I am configuring the Template Management and my customer wants to the standard sap templates. It's possible to download the SAP standard templates from solman 7.1 sp12. Thanks & RegardsAnand
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Urgent Change SMHF. Import Transport Request (Online) - Task List Status...
Hello Experts, I'm wondering what exactly Urgent Change SMHF - Task List Status 'Question' means? I'm trying to move SAP Standard Transaction SMHF (Urgent Change) from 'In Development' to 'To Be...
View ArticleDiagnostics Agent version in HA environment
Hello solman-experts,we successfully installed SAP System in HA environment.We have one virtual host and 2 Servers A and B, where only one node has all the sap and db resources.Currently we have all...
View ArticleTechnical Monitoring - Workmode Management
Hi experts, we are using Solman 7.1 SP8.There I have the following problem. I've scheduled a workmode (e.g. 08:00 to 23:00).If I want to schedule a downtime between 13:00 and 14:00, after the workmode...
View ArticleTransport Tracks in CHARM
Hi experts, Can below transport tracks works successfully in charm ?? DV1 -> QA1-> PP1-> PRD->DV2 - Maintenance Landscape DV2->QA2->DV1->QA1->PP1->PRD - Project Landscape I...
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Adding new field to BP transaction by append
Dear Community,I appended the structure BUS_RESULT_TC to be able to have "SAP Customer number" in BP transaction, VAR scenario. Any ideas which table should be appended also to store and read that data...
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Internet Explorer crashes when attaching the file to an incident
Hello everybody, Some of our users are experiencing problems while working with incidents in SAP Solution Manager 7.1.IE 11 crashes when they try to attach a file. Windows event log says EMET service...
View ArticleEmail alert issue in Solman 7.1
Dear Folks, I have been working on configuring email alert for managed system through Solman and I am have configured the Basic Preparation , System preparation , managed system configuration and...
View ArticleEWA Reporting: UME Password Policy
I am facing an issue with EWA report of a Java System. The Security parameter(Part 7) is red with UME Password Policy is red.The report highlights ume.logon.security_policy.password_min_length being...
View ArticleRetrofit in single system landscape / without parallel systems
Dear all, I'd like to raise a (currently theoretical) question regarding Retrofit functionality: Usually, Retrofit is only implemented, when you have maintenance systems (DEV, TST, PROD) in parallel to...
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