Post migration Document Management
Hi Guys, Based on the scenarios implemented, we are trying to list down the post migration solution manager specific steps. To have Document Management working as before on the newly migrated target...
View ArticleVar scenario survey
Dear colleagues, How can I use survey on var scenario? I already created an survey form on crm_survey_suite, but now I don´t have any clue how can I use it on solution manager 7.1.Is possible to...
View ArticleIntegration of Solman Charm with BMC Remedy for Change Management
I want to integrate the Charm in Solman with 3rd Party Tool BMC Remedy for Change Management. Based on this integration,all change request status has to be replicate/synchronized in both Solman and...
View ArticleBusiness Partners with functional mail address
Hi experts, we use ITSM in SAP Solution Manager 7.1 SPS10. We have created some business partners with identical mail address (functional mail address). The reporter is a mandatory field. Now we get a...
View ArticleJava Instance not Available
Hi, I'm starting to see hundreds of alerts in the Alert Inbox on my Solution Manager for a Java portal. Name: Java Instance Not AvailableReason: Cannot connect to service SAPSTARTSRV (I've having...
View ArticleWhere we add the Email address to get alret from Solman System Alert??
Hi, I am trying to configure the Email Alert from the Tecnical Monitoring page on Solman 7.1 . In that System monitoring where i need to mention the email address to get the alerts.
View Articleupgradation of solman from 7.0 to 7.1
Hi Expert, Actually i am doing upgradation for solution manager fom 7.0 to 7.1. After doing upgradation there is any impact on saved document on solar01 &solar02. Kindly suggest. Thanks &...
View ArticleHardware resources have been exhausted with the risk of performance degradation
Hello solman experts!Wir trying to roll out the new Monitoring and Alerting Infrastructure for our systems.After installing of ca. 20 Diagnostics Agent we get the RAM warning within EWA:Hardware...
View ArticleQuestion about a "managed object" in Solution Manager 7.1
Dear experts, I have been fighting with Technical Monitoring in Solution Manager 7.1 for months and I am getting quite desperatenow, as it is still not ready and there is still so much work with it !!I...
View ArticleAlerts Inbox in SolMan
Hello All, could you please help with the below alerts? 1. Critical Amount of Diagnostic Agents for Technical System Monitoring unavailable.2. Critical Amount of Diagnostic Agents for Root Cause...
View ArticleAlert DB2 LUW Space Management
Hello All, SolMan got the below alert? 1. DB2 LUW Space Management. could you please help me with this alert? thank you & regards,
View ArticleHP ALM could be connect to more than one SAP Solution Manager
Hello, We're checking if we could connect our HP ALM to the 2 different SAP Solution Manager ?in HP ALM documentation it is written :"You can connect to only one ALM server from each Solution...
View ArticleUpgrade 7.0 to 7.1 Open Transports and Project Documentation
Hi All, We are busy with an upgrade from 7.0 to 7.1 and have hundreds of open transports that will not b ready for prod pre go live, has anyone else upgraded with a similar scenario and is there...
View ArticleITSM User id behaving differently with same access
Hi Gurus, We are in implementation phase of ITSM & ChaRM project. One problem we are facing is A user with same access as other users cannot view the Businees roles to select and it directly goes...
View ArticleMAI Monitoring: Custom Metric Database CCMS
Hello Guys, i am trying to add some custom metrics for MaxDB database template, since there are a couple of essential metrics missing in the standard template.For example: Return Code of Last Data...
View ArticleSLA determination based on IBase and sold-to party
Hi All, I have a question about SLA determination based on IBase and sold-to party and I hope you can help me. Let us imagine the following situation (SolMan 7.1 SP8):- Integrate SLA Management for...
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value help: filter the Categories per user
Hi Gurus, Does anybody knows if is possible to limit or filter in this value help the Categories per user?My requirement is to use an "Autorithy-Check" in which i could use it to filter the value help....
View ArticleInstance availability and Host details are in Gray status.
Hi, in the system monitoring tab in the technical monitoring i am unable to see the details of Instance availability and Host details. When i checked check data collection i am getting errors like...
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Reported By My Organization - not showing all the incidents, Solution...
Dear Community, We have a problem that our customer does not see all the incidents posted by his organization members/users to our Solution Manager configured for VAR scenario. Below is the image...
View ArticleIT Service Management - Filter Message Processor based on Support team assigned
Hi, I have a requirement in ITSM Configuration.I need to filter the Message Processor List ( available in Help Field) based on the support team assigned i.e if Support team A is assigned to a ticket,...
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