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Reported By My Organization - not showing all the incidents, Solution Manager, VAR scenario

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Dear Community,

 

We have a problem that our customer does not see all the incidents posted by his organization members/users to our Solution Manager configured for VAR scenario. Below is the image explaining the situation. Screenshot is taken when logged in as a customer. Appreciating your help.

 

Kind regards, Sven

 

14-11-2014- 11-59-09.png


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