how to expire categories in active categorization schema
Hi, We've recently implemented the SLA functionality in our SolMan ITSM system. Based on our requirements, we assigned the service products to the category 4 entries in the categorization schema. As...
View Articleupdating SAP CIM model to Version 1.6 or higher
Hi i want to update cim model to version or higher in my solman system , recently configured, presently my system consisting of Model Version (sld/active): 1.6.27 and SAP_CR 7.6 (produced...
View ArticleBasic Configuration
Dear, I am at basic configuration step.I'm going through the Specify User & Connectivity Data-Specify Connectivity DataHowever, it goes into some errorI'm not sure if the S-User is correctThen I...
View ArticleSAP solman basic config
Dear Experts, I have install solman 7.1 and upgraded to sp 10 .I m doing basic configuration.During System preparation.I have configure SLD. but agent not connected SLD.Pls. find attached...
View ArticleTransaction SARA - Step delete run
Hello Sap Solution Manager Experts, My requirement is to archive messages (tickets) on Sap Solution Manager 7.1 But, i am stuck in the delete run step (Report CRM_ARC_SERORD_DELETE). Can i get a clear...
View ArticleTechnical Monitoring - Generate Reports
Hi experts, we are using technical monitorin on solman 7.1. Is there functionaliy, to create e.g. weekly or monthly a report, which includes data based on technical monitoring.We also use early watch...
View ArticleSAP Mobile Android SDK , no data extraction from SAP Solution Manager 7.1
Hello, i try to connect through the SAP Systeme Monitoring App on a Android SDK Eclipse Plugin with my SAP Solution Manager 7.1 System.But i cant get access to the system inside the app. I can start...
View ArticleConfiguration Node Solman
Hi Experts, I have maintained all configuration related activity in configuration tab for each process and subprocess in solar02.But I have query regarding the configuration node on left side means...
View ArticleIncident Management IRT & MPT
Hi, I am not able to get the date & time in 'First Response by' & 'Due by' in Incident. After clicking on Incident creation it is in 'New' status. But it is not fetching IRT & MPT dates....
View ArticleHow to Monitor Non SAP System with Solution Manager
hi, I am looking out any document how to configured the non SAP system with SAPOSCOL service and then how to run SAPCCMS agent on that box and configuring the MTE on the Solution Manager for non sap...
View ArticleLogical Component
HI I am working on solution manager 7.1 sp10. in step managed system configuration when i go to configure system we follow steps: 1 - assign product system2 - diagnostic relevance3 - assign logical...
View ArticleWily Introscope Not getting started
Dear All, Need your help. Thanks in advance I am facing issue's in starting wily, the error is stated below :- Feb 8, 2014 9:09:26 AM...
View ArticleStatus "Sent to SAP" not apprearing in ITSM CRM UI
Dear All, I Configured ITSM for Incident Management and everything works fine except i do not see the option "Sent to SAP" after the message processor changes the status to "In Process". I checked the...
View ArticleCreating Z Action to send email to Support Team
Dear All, I configured Incident Management in solution manager 7.1 SPS8 . I configured the Tcode BRFPLUS for Support team determination and it is working fine and also the Email is triggered to the...
View ArticleLM-SERVICE Installation - System preparation ST10
Dear All, Performing system preparation for SOLMAN 7.1 ST10. System prerequisite is in RED , I have attached the displayed pop up. Note explains to implement LM-Service, I am not able to start JSPM...
View Articlemopz configaration in solman7.1
hi can any one guide me .... i installed the solman7.1 and upgraded to sp10 , kernal has been upgraded. my main objective of the work 1. i want to configure mopz only, no need remining function...
View ArticleSAP Solution Manager 7.0 EHP1 CRM_DNO MONITOR SLA Traffic light
Hello I implemented SLA configuration from Service Desk: SLA configuration hints for SAP Solution Manager 7.0 I will appreciate if somebody can respond why traffic light in ITEM MONITOR column alway...
View ArticleWily Introscope Not getting started
Dear All, Need your help. Thanks in advance I am facing issue's in starting wily, the error is stated below :- Feb 8, 2014 9:09:26 AM...
View ArticleSm_workcenter versus CRM_UI
Hi I just wanted to clear the air regarding these 2 transactions mentioned in the subject. To my understanding both can be used for Incident management, aren't they? CRM_UI seems to be more advanced...
View Article