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how to expire categories in active categorization schema

Hi, We've recently implemented the SLA functionality in our SolMan ITSM system.  Based on our requirements, we assigned the service products to the category 4 entries in the categorization schema.  As...

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updating SAP CIM model to Version 1.6 or higher

Hi   i want to update cim model to version or higher in my solman system , recently configured, presently my system consisting of  Model Version (sld/active): 1.6.27  and SAP_CR 7.6 (produced...

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Basic Configuration

Dear, I am at basic configuration step.I'm going through the Specify User & Connectivity Data-Specify Connectivity DataHowever, it goes into some errorI'm not sure if the S-User is correctThen I...

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SAP solman basic config

Dear Experts,             I have install solman 7.1 and upgraded to sp 10 .I m doing basic configuration.During System preparation.I have configure SLD. but agent not connected SLD.Pls. find attached...

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Transaction SARA - Step delete run

Hello Sap Solution Manager Experts, My requirement is to archive messages (tickets) on Sap Solution Manager 7.1 But, i am stuck in the delete run step (Report CRM_ARC_SERORD_DELETE).  Can i get a clear...

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Technical Monitoring - Generate Reports

Hi experts, we are using technical monitorin on solman 7.1. Is there functionaliy, to create e.g. weekly or monthly a report, which includes data based on technical monitoring.We also use early watch...

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SAP Mobile Android SDK , no data extraction from SAP Solution Manager 7.1

Hello, i try to connect through the SAP Systeme Monitoring App on a Android SDK Eclipse Plugin with my SAP Solution Manager 7.1 System.But i cant get access to the system inside the app. I can start...

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Configuration Node Solman

Hi Experts, I have maintained all configuration related activity in configuration tab for each process and subprocess in solar02.But I have query regarding the configuration node on left side means...

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Incident Management IRT & MPT

Hi, I am not able to get the date & time in 'First Response by'  & 'Due by' in Incident. After clicking on Incident creation it is in 'New' status. But it is not fetching IRT & MPT dates....

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How to Monitor Non SAP System with Solution Manager

hi, I am looking out any document how to configured the non SAP system with SAPOSCOL service and then how to run SAPCCMS agent on that box and configuring the MTE on the Solution Manager for  non sap...

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Logical Component

HI I am working on solution manager 7.1 sp10. in step managed system configuration when i go to configure system we follow steps: 1 - assign product system2 - diagnostic relevance3 - assign logical...

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Wily Introscope Not getting started

Dear All, Need your help. Thanks in advance I am facing issue's in starting wily, the error is stated below :- Feb 8, 2014 9:09:26 AM...

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Status "Sent to SAP" not apprearing in ITSM CRM UI

Dear All, I Configured ITSM for Incident Management and everything works fine except i do not see the option "Sent to SAP" after the message processor changes the status to "In Process". I checked the...

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Creating Z Action to send email to Support Team

Dear All, I configured Incident Management in solution manager 7.1 SPS8 . I configured the Tcode BRFPLUS for Support team determination and it is working fine and also the Email is triggered to the...

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how to export the events/metrics list in technical monitoring->system...

thanks. 

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LM-SERVICE Installation - System preparation ST10

Dear All, Performing system preparation for SOLMAN 7.1 ST10. System prerequisite is in RED , I have attached the displayed pop up. Note explains to implement LM-Service, I am not able to start JSPM...

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mopz configaration in solman7.1

hi   can any one guide me ....   i installed the solman7.1 and upgraded to sp10 , kernal has been upgraded. my main objective of the work   1. i want to configure mopz only, no need remining function...

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SAP Solution Manager 7.0 EHP1 CRM_DNO MONITOR SLA Traffic light

Hello I implemented SLA configuration from Service Desk: SLA configuration hints for SAP Solution Manager 7.0 I will appreciate if somebody can respond why traffic light in ITEM MONITOR column alway...

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Wily Introscope Not getting started

Dear All, Need your help. Thanks in advance I am facing issue's in starting wily, the error is stated below :- Feb 8, 2014 9:09:26 AM...

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Sm_workcenter versus CRM_UI

Hi I just wanted to clear the air regarding these 2 transactions mentioned in the subject. To my understanding both can be used for Incident management, aren't they? CRM_UI seems to be more advanced...

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