Hi,
I am not able to get the date & time in 'First Response by' & 'Due by' in Incident.
After clicking on Incident creation it is in 'New' status. But it is not fetching IRT & MPT dates.
What could be the issue.
REgards
P Kumar
Hi,
I am not able to get the date & time in 'First Response by' & 'Due by' in Incident.
After clicking on Incident creation it is in 'New' status. But it is not fetching IRT & MPT dates.
What could be the issue.
REgards
P Kumar