Dear All,
I Configured ITSM for Incident Management and everything works fine except i do not see the option "Sent to SAP"
after the message processor changes the status to "In Process".
I checked the status profile in SPRO and it looks fine to me.
Please see the attached screenshots .
Image may be NSFW.
Clik here to view.
Image may be NSFW.
Clik here to view.
Has anyone come across something like this.
Thanks,
Regards
Ahmed Mohammed
