BW Content Activation (UPL) Upgrade to SP14
Hello, after the upgrade to sp14 (from sp 6) it's nessersary to start the step "BW Content Activation (UPL)" in the solman setup (Basic Configurtaion)! This job abort with the the error message:...
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Charm ZMCR should not be able to confirm with ZMHF still open
Hi Experts, We have an issue where users can set the status of ZMCR to confirmed with ZMHF (Urgent change) still not set to Completed. How can we prevent users from confirming ZMCR with ZMHF still open...
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Additional columns
Hello We have set up a Idoc alert KPI for one of our customers. They would like to add the below columns from WE05 report in the alert display. How do we go about doing this?. there is no column...
View ArticleSCC1 in ChaRm
Hello Experts, Is there a way to implement SCC1 transaction in ChaRM.Any inputs will be highly appreciated. Thanks,Greg
View ArticleSolution Manager 7.1 SR1 SP04 to SP14 update prep_extract/preimp phase
Dear Experts, I have installed Solution Manager 7.1 SR1 successfully , Now I am updating SP05 to SP14 through SUM, But SUM taking more then 20 hours at the phase of prep_extract/preimp.I used, 51050041...
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Charm not sending emails for Normal Change Request
Hello, I am trying to activate sending mail from Normal change request - copy of SMMJ_ACTION, but mail isn't getting triggered from the Normal change request. Secondly I would like all users to be...
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ITSM BW Reporitn - tab Source
Hi,could you somebody explain me, what does source tab meen?I can see only slash and no documentation exists. SAP Library is really very brief - Reporting in IT Service Management - SAP Solution...
View Articlecharm
hi all, After marking the UC to auth to production no changes should be possible in attachment tab no addition or deletion of docs.Please let me know. Regards Soundarya
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What is the relation between creating business partner for Org unit and...
Hi All I have few questions regarding Support Team Determination. Before making a support team, there is a step to exectue below capture screen. After that, to define support, we define...
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Why aren't the e-mail header and body copied into the incident? (ITSM)
We've set up the ITSM scenario according to the wiki page. We get e-mails into the Incoming E-mail Inbox. We can create Incidents from the e-mails. Unfortunately, the neither the e-mail header text nor...
View ArticleNew transaction type not available on creation
Hi experts, I have created a new RFC transaction type ZMCT as a copy of ZMCR but cannot see it in the creation screen - the only 2 transaction types available are SMCR and ZMCR. Below settings done,...
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Adding custom actions to 'Actions' in the CRM web UI toolbar
Hello, We are using SOLMAN 7.1 Incident Management, and I am trying to add a new custom action to the 'Actions' pull-down list in the CRM web UI toolbar.I have followed the steps in the 'Aplication...
View ArticleJava System Http Availability
Hi, We have Technical monitoring implemented and we keep getting false alerts for the below metric: "Java System Http Availability" Description: This metric places a local HTTP call from the...
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MOPZ - Initial Constellation Incorrect
Hi, I am in the process of updating our Solution Manager system from SP12 to SP14. I am using MOPZ and I am facing issues. The initial constellation of our SolMan system is being shown as SP7, which of...
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'Installed base is inactive' error
Hi everybody, In solman, i created a incident and sent to the consultant but the system gave error which is 'Installed base is inactive'. for the EEP xxxxx system I checked this note Note...
View ArticleHow to change the system role in Solman7.1
Hi,I am new in Solution Manager.so i want your valuable advice on my issue. Actually we are using Solman7.1 SP10,The issue is that DE1 system is assign as QAS and the client requirement is to change...
View ArticleE mail notification has not been sent to user while assigning test packages
Hello Experts, I am trying to send email notification to the tester when a test package is assigned to his id, however the notification is not been send, could any one please guide step by step...
View ArticleAction definition in ChaRM
Hello Expert, Need your help here. I have defined status in normal change. I have defined actions as well. But as per client requirement, all action should be display for each and every status. but...
View ArticleSystem data differ to SMSY - Full System Data Replication required
Hi All, We have solution manager 7.1 SP12. When I perform selfdiagnosis got the below error in solman_workcenter. System data differ to SMSY - Full System Data Replication required Can you please let...
View ArticleITSM: Create automatically a ticket from a E-Mail
Hello everybody, we are using ITSM with the SAP Soltuion Manager 7.1 SPS12. Now we have configured the Email Inbound scenario. We have a new requirement. The Solution Manager should create from an...
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