Hello,
We are using SOLMAN 7.1 Incident Management, and I am trying to add a new custom action to the 'Actions' pull-down list in the CRM web UI toolbar.I have followed the steps in the 'Aplication Incident Management Configurationj and Upgrade guide', and in the note 1567003.
If you wish to include your own actions in the toolbar, ensure that they conform to the following criteria:
- 1. The action must be manually executable by the user in dialog (see the action definition).
- 2. The action must be displayable in the toolbox (see the action definition).
- 3. The action must not call any GUI functions, such as launching transactions, displaying dialog boxes, or navigating to URLs. Such GUI functions are not compatible with the CRM UI.
If your action meets the above criteria, add an entry in table AGS_WORK_CUSTOM in the following form:
IM_CRM_UI_PPF_<sequence no> <method filter>
Example:
IM_CRM_UI_PPF_01 Z_CUSTOM_ACTION_FILTER_01
IM_CRM_UI_PPF_02 Z_CUSTOM_ACTION_FILTER_02
I have defined the action in the action profile as manually executable and displayable in the toolbar. And it does not call any gui function.
As I have not found any information about what the <method filter> is, I have added an entry with the name of the action definition that I want to run, as it appears in the action profile, to the table AGS_WORK_CUSTOM:
But it does not appear in the 'Actions' pull-down list.
Does anybody know how do I have to configure it?
Thank you,.
Jose