Chang request management configuration
Hello, I want to configure charm on my system which is connected with 2 more systems. I hv created one maintenance project and an IMG project for it. Now, when tried to activate charm for my project it...
View ArticleSAM: No unplanned downtime of work mode management
Hello, we have SAP Solution Manager 7.10 SP10 and we test Service Availability Management (SAM). All steps of the configuration was done. Only step "Import Services Outages from MAI" of the SAM...
View ArticleProject Types in SolMan/ChaRM
Hi all, I have a very basic question today. Is there a blog entry or any other documentation that details each project type (Implementation, Maintenance, ...) and the characteristics of each? Jeff
View ArticleRequest For Change - Workstream Values Mismatch
Hello Experts, I am in a situation where i want to keep workstream values appearing while creation of RFC and workstream values appearing while searching RFC same. As per my first investigation, i have...
View ArticleSAP SolMAN CHARM (Large transport requests)
Hello Experts We are using SAP Solution Manager 7.1 SP12 CHARM functionality to transport ECC and BI related changes. We are using Urgent change correction method to transport the changes. Issue is...
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Solman_Setup Error in SLD creation Step
Hi experts, When we are configuring solman_setup SLD configuration step we face a error in "setup local SLD " step. The Change DS target step is runed successfully then we started the "Setup locas SLD...
View Articleincidents sent to SAP automatically during partner working
Hi, we are VAR on solman 7.1 sp 13. incidents are being sent to SAP automatically during partner working hours. i have maintained the bp> control >Calling Hours are maintained. i have activated...
View ArticleAuto sequencing of transports in CHARM
Hello All, If we use development without release and use the task list milestones. Then this will facilitate transport consolidation and manage the transports instead of us trying to sequence them...
View ArticleChecklist after Managed System Upgrade
Dear All, Please help me with SAP documentation on all checks to be done for the below SAP Solution Manager functionalities after Managed systems have been upgraded: Technical Monitoring...
View ArticleSolman-ITSM - Couldn't able to search Incidents
Hello Team, I have installed solution manager 7.1 with SP2. I have configured solman_setup, managed system & ITSM configuration completely Now I am able to create the tickets from 1) solution...
View ArticleIncident Management - Display Incidents with respect to Support Teams
Hello Experts, We have Implemented Incident Management, And currently to search incidents for respective Support Team we do it by applying a search criteria based on Support Team that will display only...
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Question: CHARM in 7.1 SP12, Normal Change. Transports get imported only if...
Hello Experts, I'm wondering if you've ever come across the following issue: in 7.1 SP12, Normal Change's transports get imported only if task list's task 'Schedule Import Job for Transport Requests'...
View ArticleDiagnostic Agents on a High-Availability Cluster Question
Hello, We are looking to install diagnostic agents for a High-availability Cluster. The system landscape is as follows: Two physical servers on a cluster, Node01 and Node 02.Node01 runs ERP central...
View ArticleSOD report via SolMan
Hello Friends, I have Solution Manager 7.1 SP12 in my Landscape. I am looking for SOD / Security compliance report via Solman. Any guidance / thoughts ? Thanks !Sachin
View ArticleReport for Time recording
HiHow can I catch information from ITSM for period of time?Message ID; Time spent; ProcessorIs there any report for this or I can see this information only from corresponding message?I have Interactive...
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ITSM triggered mail relay error.
Hello friends,I have recently going through the ITSM configuration. The configuration is like in a Service request if the transaction is executed or status changed in work flow of Checklist the...
View ArticleDifference between SAP Solman and Remedy tool
Hi Experts, Could anyone please explain in details the difference between ITSM Solman and Remedy tool. Our client is currently using Remedy for incident management and change request management, they...
View ArticleFull Details Of Tcode-SPRO
Dear Expertise, I am very new in solman, i just want to know that about Tcode-SPRO. what its function,where it is used,why it is used.Kindly send me a link with screenshot if you have. Regards,Abhinash
View ArticleWhen the emergency orders are implemented, the RFC does not go to implemented...
Hello All When emergency changes are implemented, the corresponding RFC does not go the implemented status. This is happening for the first time, usually it always does. its a bug I have checked the...
View ArticleITSM and Support Messages in ECC
Messages open in the ECC by menu Help -> Create Support Message are created in the Incident Management but with the classification Support Notification. We need the tickets opened in ECC are...
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