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OS Process Monitoring - No extractor data available, extractor likely did not...
Hello Experts, I am facing issue while configuration os process monitoring. I could see OS data collected at Willy EM but not in SolMan. when i check data collection , i goterror as -No extractor data...
View ArticleIncident Management and SU53 screen
Dear Everybody, As you know we can lodge an incident management request/message directly from SAP. If we have an authorisation issue then the user will do SU53 in SAP, is it then possible that when...
View ArticleConfigurations for SMS notification - ITSM
Hi Experts, Please suggest the needed configurations to send the SMS to support team in ITSM when incident is created. SCOT configuration is done and SMS is tested successfully from SBWP. Maintained...
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not linked to an active project cycle in Solution Manager ChaRM
Hi, All I have inquiry regarding ChaRM project cycle.In solution Manager Charm, Before making a transport request, I got an error message like not linked to an active project cycle below capture file....
View ArticleRFC workflow tasklist in HOMEPAGE
RFC does not drop off the Workflow tasks list on the home page even though it is in Closed status. This is happening for the one RFC only. when change manager approves the RFC , it should drop from the...
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enquire self registration in central SLD
Dear Expert, I just installing solution manager and find there is a self registration in central SLD. Would you advice what's different on local SLD and central SLD? If go central SLD, how to configure...
View ArticleCreate new Assignment Block in RFC/CD
Hi Experts, We have requirement to add new Assignment Block in Change Document. Can anyone please suggest how we can proceed on it. Thanks,Rakesh Bhor.
View ArticleRemedy-Solution manager integration
Dear experts,I am just looking for some help with remedy and solution manager incident management integration.I am in process of integrating BMC remedy with SolMan, could you please help me with...
View Articlemultilevel categorization issue
hello team, I have activated standard multilevel categorization schema but when i am entering the levels in the newly created incident , I am getting ANSCII letters like some unwanted letters and...
View ArticleChaRM: Typing in Passwords
Hi, I'm sure this is a very simple question. When I perform certain activities in Solution Manager (i.e. create Task List) I have to input a password for some development systems but for other...
View ArticleHow to Monitor RFC Connection
Hi GurusI am trying to set up a job(SM36) to check the RFC connection and alert when the connection is broken.I tried with RSRFCPIN, however i am getting alert even if the connection is successfull.any...
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In AGS_UPDATE step-1 status showing red and step-2 status unknown
Hi All, When execute AGS_UPDATE showing Step-1 and in red and Step-2 in status unknown.But when I select select check for updates then it is showing in GREEN and again if I come with the same...
View ArticleITSM error: The selected SAP component is not valid
Hi Team After upgrading my system to SP13 I am receiving below error for my old tickets. The selected SAP component is not valid I had noticed however it is for top level components which are not...
View ArticlePoint/Place for capturing the New Ticket Status in CRM7.
Hi Experts, I have a requirement wherein I have to trigger a custom mail when a new ticket is created via Solution Manager.I tried implementing the BADI - ORDER_SAVE but I am unable to capture the...
View ArticleRestrict Systems in Landscape block in Normal Change(CHARMS)
Hello SME's, I got one situation.My CHARM project contains two different landscape so whenever a Normal Change is raised, In Landscape block in Change Document it is showing systems of both Landscape...
View Article"Errors found during the last 20 runs for Extractor"
This message shows up in the self-diagnosis as a warning. However, many of these extractors run once a day, thus it takes 20+ days to clear the warning status. Is there some way to reduce the number of...
View ArticleInstall Solman using the latest export downloads(SPS 13)
Hi,I am trying to install solman, but instead of the using the export media which are SPS04, I would like to use the latest export media (SPS 13)which are also available for downloads.Is there anything...
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SAP Service Delivery is active, a BACK RFC connection is needed
Hi, We are creating the RFCs of a managed system manually. But when we are on the Back RFC part, it does not reflect on LMDB even if we have created already from the managed system to our solution...
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Other partners than Change Manager allowed to change Approval Procedure
Dear experts, I have activated the enhanced approval procedure and granted the authorizations as mentioned in the blog postNew ChaRM Feature with SP 10: Enhanced Approval Procedure Functions. I have a...
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