Dear experts,
I am just looking for some help with remedy and solution manager incident management integration.
I am in process of integrating BMC remedy with SolMan, could you please help me with document of how to configure with webservice.
I am just looking at a unidirectional integration BMC->SolMan , I read the API and understood the tags in the webservice, what I am stuck at is
what configuration is needed at BMC remedy side ?
Were do I configure the webservice for Remedy and Solution Manager communication?
What would be the WSDL file ? Will it have only the tags for Solution manager webservice since I am creating ticket from Remedy?
Appreciate your help on this please.
Regards,
Dillip