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ChaRM: Task list hidden in scheduler mode
Hi all, I´m working on SAP Solution Manager 7.1 SP10. I´m trying to configure ChaRM in development system. From transaction SCMA, I can see in the right side both monthly and diary overview, and in...
View ArticleCan't see own user in ppoma_crm
Hello All, here's my problem: I created a test user in our SolMan 7.1 SP12, whom I assigned to a customer, but in the e-Mail address field I introduced my own mail address, because I wanted to see how...
View ArticleHow to connect Dialog Instance with Solution Manager 7.1?
Hello, Our PRD system (ABAP only) has a CI + 4 dialog instances (each dialog instance is installed on a separate host) . In other words, we have one SID for 5 different instances (1 CI + 4 dialog...
View ArticleNo SAP Systems Option in 70SWPM10SP07_4-20009611 in SAP Solution Manager 7.1
Hi there , I am getting some issue while installing Sap Solution Manager 7.1 as ms sql ,There is no sap System option in SWPM .I installed 70SWPM10SP07_4-20009611 swpm.Attached is the screen shot of...
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SOLMAN_SETUP performance
Hi Guys, I am working with a 7.1 SP06 Solution Manager.My problem is, many times when i call SOLMAN_SETUP i have issues loading the roadmap menu..you know the one upside on every page...After...
View ArticleFollow up transaction from SMIN to SDCR
Hi All, In one of client, they are still using old transactions (SDCR, ZDCR) for ChaRM while they are using new transaction (SMIN, ZMIN) for Incident Management. whether we can create change request...
View ArticleDiagnostic agent not connecting to solman (Java.lang.ThreadDeath in...
Hi Experts, I am trying to connect diagnostic agent to solman.I run the command ./smdsetup.sh managingconf hostname:'sap.psamer.ps.is.com' port:'8040' user:'SMD_AGT' pwd:'pass' i waited for 1 days but...
View ArticleUpgrade SAP Solution Manager 7.01 SP26
Hi Sappers, Does anyone know if the upgrade of SAP Solution Manager 7.01 SP26 to SAP Solution Manager 7.1 is still supported?And if so, do I have to upgrade first to SSM 7.1 SR1 then upgrade to SR2 and...
View ArticleHow to add additional fields to the Schema Category
Hi, For the Categorization Schema in default Level 1 to Level 4 are already exists. If i want to create up to Level 7 how to proceed on this. As per standard existsing are up to Level4 : ABAP Run time...
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Components Web UI
Hi experts, I'm searching for the place to configure the quick searches im CRM Web UI of Solution Manager 7.1.Has anyone an idea where to customize this? BRChristina
View ArticleSLA ITSM : Email Notif from Processor to Upper Level (4th Level)
Hi All, we have SLA Case, customer needs escalation mechanism when incident hasMPT/IRT Exceeded, manager (Level upper) of message processor has emailnotification and got Incident Documents, here our...
View ArticleSAP Solution Manager 7.1 Installation stuck at "Start instance
SAP Solution Manager 7.1 Installation stuck at "Start instance An error occurred while processing option SAP NetWeaver 7.0 including Enhancement Package 3 > SAP Application Server ABAP > MaxDB...
View ArticleTechnical Monitoring - Notification on recovery
Hi experts, I am confused.I've implemented changes based on note 1774582, which means that I will receive also a notification on the recovery of an alert (so at switching back to green). However, it is...
View ArticleSAP BOE tickets in SOLMAN Service Desk
Hello, I have connected a BOE 4.0 system to our SOLMAN 7.1, and now I want to be able to open incident messages for it in the Service Desk. I registered the system in the SLD, and a technical system...
View ArticleKnowledge Article Search
There is limited criteria available for search in Knowledge Article. Please guide how can we utilize it more effectively or can introduce some additional criteria.
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Always green status of transported request in Tasklist
Hi Experts,I have tested Tasklist functionalities. I try to simulate error in workbench transport and then I was watching what happens in tasklist...well nothing. IT operator has to have central view...
View ArticleQuestion on technical monitoring of jobs
Dear Experts, I've FINALLY managed it to get technical monitoring more or less working...We found out, that there are some failing jobs in the production system andno alerts from monitoring were...
View ArticleManaged System Configuration - 4.0B systems
Hi, 4.0B systems are not displaying in managed system configuration. RZ70 >> entries pointing to Solman. Any inputs please, Any SAP Note that I have to apply ? Is it possible to bring 4.0B...
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Adding of Additional Fileds below solution Category in ITSM
Hi, We have a requirement to Adding Additional Fileds under solution category related to the entities exists in the solution category. For every entry in solution category, exists other 4 - 5 entries...
View ArticlePhone Call Alert with Technical System Monitoring
Hello, We are using SAP solution manager to perform system monitoring. The system is set to give us regular dashboard alerts, and emails for a given level of criticality. Has anyone used this system to...
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