Can't see own user in ppoma_crm

Hello All,

here's my problem:

I created a test user in our SolMan 7.1 SP12, whom I assigned to a customer, but in the e-Mail address field I introduced my own mail address, because I wanted to see how the system generated notifications look like. The test user was a copy of a user from the customer we have problems with, the only difference is the mail address.

Now if I open sm_crm SolMan tells me I'm not assigned to any business partner and no support group, therefore I have no view with the incidents. I can see and modify the incidents but only when I search them.

I can't find my own user in the transaction BP, only the test user who has as description my name. In transaction ppoma_crm test user is assigned to the places where my user was.

In SU01 both users were visible and had different roles and entries in the relevant fields. I deleted the test user but this action didn't solve the issue.

Please help!

Thank you all,

Tamás