Technical Monitoring - Metric of available space in Enqueue Table
Hi experts, with parameter enque/table_size I can define the size of the enqueue table.Is there a possibility in technical monitoring/CCMS, to monitor the current usage of this table?So that I can get...
View ArticleDBA cockpit oracle connection status showing as failure
Hello, we are seeing DBA cockpit oracle connection status metric as failure in system monitoring through solman..database is up and running and there are no "Oracle Database not available" alerts in...
View ArticleClose button in Firefox was not working
Dear Experts, I had some matter with close button in FireFox was not working when I logoff and it redirect to close button screen ( other browsers worked fine ). I clicked to close button to close the...
View ArticleEnlarge description field ITSM Service desk
Hi experts, anyone knows if we can add more characters to the description field of incidents and service requests. Now we can add a description of max 40characters. We would like to add it to 60? Is...
View ArticleSaint/Spam error at Test_Import Phase:
Dear SAP Experts, I am applying SPS in Sol. Man7.1 which is on Windows 2008 R2 with Sybase DB.At phase Test_Import an error message: testimport finished with returncode 4, 6 & 8. And also error...
View ArticleDrop down list longer (pick list)
Hello experts, we are using the ITSM service desk from our solution manager to report issues and service request. End-users have to enter a certain category when they report an issue or service...
View ArticleWeb ui. Configure field operatos “SW – Start with” and “EM – Is Empty" for...
I am working on SAP Solution Manager 7.1. I am trying to modify availables operators for search fields in sap web ui in the search incidents view. For example, the field OBJECT_ID (Incident ID) has...
View ArticleMOPZ error
Dear Experts I am facing and issue related to MOPZ. .my solution manager version is 7.1 sp12 and managed system is ERP 6 RHP7when I want to create stack file in for managed system dev step 2.1 choose...
View ArticleHow to import Best Practices Documentation?
Hello Gurus, I have been asked to import the documentation for the CRM Best Practices V6.703 into our Solution Manager 7.1. I am being asked for the Project Methodology and Documentation to be brought...
View Article"Status was reset by system" When closing the Change doucment
Hello, Most of this error"Status was reset by system" occurs when transport moved to Production but ended with error and not allowed to close this CR. I know if we can correct the error manually from...
View ArticleSAP Change Release Management – Continuous Delivery
HI I am interested in anyone whose organisation has move to a "Continuous Delivery of SAP Releases" and moved away from just relying on the traditional large "big bang" projects, instead e.g. moving...
View ArticleTest case type 'composite' not working in different target
Hai We have installed solution manager ST 71. SP10. CBTA version 30.0. Test managerment verson ST-TST 300 SP12.I have created test script for Sale order and delivery. I have created composite test...
View ArticleBW master data not loaded in BPAnalytics setup
Hi, I have setup Business Process analytics for my ECC system and have setup many key figures under its logical component node. After the setup i tried to "Load BW master data" using the button...
View ArticleIncident Number Ranges
Hi, In ITSM, we currently have incidents and service requests on the same number range and have been operating this way for quite a while.The requirement has come up to have incidents on a different...
View ArticleCalculation of duration of each status by order, report?
Hi Gurus, I am seeing some inconsistences data in the duration of each by order (CRMD_ORDERADM_H). The thing is I need a report for BO to calculate the duration of each status of one order. I was...
View ArticleSMD Agent Administrator - Access
Dear All, One of the users is noticed with a message " Read - Only because the current user .......................is not an Administrator " in SMD Agent Administrator. Could you please advice on the...
View ArticleSMD Agent Administrator - Access
Dear All, One of the users is noticed with a message " Read - Only because the current user .......................is not an Administrator " in SMD Agent Administrator. Could you please advice on the...
View ArticleVAR setup for subsidiary
Dear experts, We are a VAR partner using SAP Solman 7.1 SP10 and we need to support a new subsidiary with another customer number.Configuration guide we are using:We follow the guide step by step but...
View ArticleRefresh startpage IT service desk
Hi experts, We are using incident management. Details: we have Solman 7.1 SP10 - and we use CRM_UI service desk, so we don't use the workcenter anymore. We are wondering if it is possible to:-...
View ArticleSMD Invalid Response Code: (401) Unauthorized.
Hi Team, I am facing the below error message while configure managed system configuration for java system.I have checked SDN forum and advised to change the parameter value of...
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