Dear experts,
We are a VAR partner using SAP Solman 7.1 SP10 and we need to support a new subsidiary with another customer number.
Configuration guide we are using:
We follow the guide step by step but we got stuck at this point:
When we run the report AI_SC_GET_SAP_CUTOMER_NUMBER we have only one option (our current customer number) so we cannot execute a separate RFC as variant for the subsidiary (Parameter ONE_RFC_TO_SAP_FOR_ALL_CUST was enabled acording to the guide).
We also executed the report AI_SC_REFRESH_READ_ONLY_DATA (AISUSER maintainned) in order to fill table V_AISAPCUSTNOS with our subsidiary's customer information but that also didn't work.
In conclusion: We cannot download master data from SAP backbone for our subsidiary's customers to support them.
Do you know if there is a technical issue or something that has to be done by SAP Backbone?
Regards,
Ladislao