Removal or Delete of Incident Templates
How are Incident Templates either deleted or removed for Service desk when no longer need.
View ArticleSearch Options in ChaRM Web UI screen
Hi, I changed the description of 'Urgenct change' to ' Emergency Change'. But in Web UI screen (TCode: sm_crm) I dont see 'Emergency Change' it appears 'Urgent change' Any option to change this...
View Articleunable to generate solman key from solution manager 7.1
Hi iam unable to generate solman key from my solution manager 7.1 i got one error , i have attached the scren shot. is any bosy help me to trouble shoot this issue? regardsvreddy
View ArticleCompare and Adjust
Hi All, We have a template and Ímplementation project. And by Compare and adjust, we transfer changes to the Implementation project from template project. But there are many changes . Is there any...
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Compare and adjust on Configuration tab
Hi, We have the Template project and Implementation project. I have perfromed compare and adjust from the Implementation project , but the document in the Configuration tab cannot be edited, and this...
View ArticleHow to Update Solution Manager 7.1 to SP15
Hi Team, We are going to do Service Desk Configuration in Solution Manager.Our Solution manger version is Solution Manager 7.1 The Prerequisite for Service Desk Configuration is Solution Manager...
View ArticleMOPZ - product version - no selection
Hello, We want to create a stack for our SAP CRM 7.1 system. When we start MOPZ, in the first screen, after selecting the solution, the product version is empty.We use SOLMAN 710 0007. I've checked...
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System Monitoring grey status
Hello Guys,I have configured Solman7.1 Sp08.I have completed the System Preparation and Basic Config.Also i have completed the Self monitoring for solman.For a java system i have finished the managed...
View ArticleError - User status could not be set because of the status profile customizing
Hi. I'm currently testing CHARM in Solman 7.1.After I approved the ZMCR (Request for Change) and released for development, the system has created the ZMHF (Urgent Change). I entered valid value in the...
View ArticleCustomizing Synchronization with ERP ?
Dear friends, We have a new MDG system installed and now have a requirement to synchronize it with running ERP system. We have a list of list of object which should be synchronized from ERP to MDG. Can...
View ArticleIntegration of QGM and ChaRM
Hi All, I was going through the documentation of QGM and ChaRM. As of 7.1 QGM is integrated with ChaRM. but functionality wise i didn't see any change in QGM in the demos available in service market...
View Articlesolution manager blank screen
Hi , SM Guru! I'm install and configure SM for use MOPZ. When I configure SM I use tcode SOLMAN_SETUP. I'm going to web page SM, loggin in this page and perform Prerequisites, System Preparation, Basic...
View Articleforeign database monitoring in SM 7.1
I monitor db2 for LUW and MAXDB in SM 7.01.I know database monitoring is different in SM 7.1 than in 7.01.I'm not too concerned about the db2 for LUW databases... they all have an associated SAP...
View ArticleProblem in Phase CHECKPROF_INI using SUM SP07 to Update SolMan 7.1 to SPS08
Hello community, I am currently trying to update a Solution Manager 7.1 SR1 SPS4 (fresh installation) to SPS08 using the SUM. I'm using the newest SUM "SUM10SP07_2-20006676.SAR" from the SWDC....
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SM_WORKCENTER Error
Hello Gurus I'm getting an error when I run the tcode SM_WORKCENTER in SolMan 7.1. The first erros was http 403 - forbidden, I solved it activating some services in SICF according to note: SAP Note...
View ArticleProblem in Phase PREP_SPACECALC/LIST_LOAD_SPC using SUM SP07 to Update SolMan...
Hello community, I am currently trying to update a Solution Manager 7.1 SR1 SPS4 (fresh installation) to SPS08 using the SUM. I'm using the newest SUM "SUM10SP07_2-20006676.SAR" from the SWDC....
View ArticleList of Processors as per Support Team in Incident Mgmt SolMan 7.1
Hi All, We are implementing incident management in SolMan 7.1. I have 2 queries: 1) Based on SAP component, Support Team gets determined when an incident is created. So this is fine. But when we go to...
View ArticleSystem Administration Module Implementation Solution MAnager 7.1 for Java...
Dear Gurus, I would like to ask if there is any guideline or information concerning implementing System Administration on Solution Manager 7.1 for Java Systems or Dual Stack Systems. Your help is...
View ArticleSolman 7.1 SPs update after fresh installation.
Hi all I am updating solman 7.1 to SPs8 after fresh install using software update manager 1.0 SP 7.i downloaded the SP8 DVD from marketplace and it use stack.xml in DATA directory. But in end i am...
View ArticleQueries Regarding Incident Management in SolMan 7.1
Hi, I have 2 queries regarding incident management in SolMan 7.1. 1) How to restrict list of processors based on support team determined or selected while creating incidents for e.g. if Service Team...
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