Support message creator : How to disable contact person field.
Hello SAP Gurus, I am currently facing an issue where i have copied standard roles of user IM_CREAT_SID to assign to a creator, but while creating an incident I want to deactivate the...
View ArticleSupport message creator : How to disable contact person field.
Hello SAP Gurus, I am currently facing an issue where i have copied standard roles of user IM_CREAT_SID to assign to a creator, but while creating an incident I want to deactivate the...
View ArticleExtractors not picking current data
Hi Experts, I have a solution manager 7.1 system with which a wily introscope Version 9. Due to some reason the wily introscope collectors were not running from 6th Dec to 9th Dec. Cause of the same...
View ArticleCorrect configuration for AI_CRM_IM_UPDATE_FROM_SAP?
Hello everybody,I just wanted to know what is the correct configuration for the report AI_CRM_IM_UPDATE_FROM_SAP so that it updates the messages send to SAP. As mentioned in SAP Note1516780 and in...
View ArticleAlerts not displaying in Alert Inbox
Hi I am having an issue like alerts not displaying alert inbox.I have tried both from GUI & in browser.Also issue is only with System Alerts others where coming fine. The same is coming for other...
View ArticleBPAnalytics-Changing the BI Gen parameter ID for "Group By" options
Hi, I have configured the BP Analytics in my Solution Manager and am getting data in the 0SM_BPMRH cube. For all the KPIs of BPMon there are "Group By" options like Plant, Company code, Sales Org etc...
View ArticleSMD Agent Setup in Windows HA
Hi Experts, We are installing SMD Agent in Windows HA envirnoment.We have 2 Nodes (Node A, Node B)Three application installed using virtual name(seperate for Database and application)In total 6 virtual...
View ArticleConfiguration of BPCA in Solution Manager 7.1
Hi Can anybody provide me the BPCA configuration Document. Thanks in advance. Ravi Kant Arya
View ArticleChaRM: Retrofit Functionalist for parallel landscapes
Hi Team, We are planning to use ChaRM with Retrofit Functionality.We have existence Maintenance landscape (DEV100,200->QAS100,300,500->PRD100) with ChaRM and planning two separate parallel...
View ArticleDVM Configuration Job ccms_bi_setup not yet executed. Perform activity Set Up BW
Hi Friends, I am configuring solution manager 7.1 sp08 for DVM and on solman_setup screen Data Volume Management Configuration i am facing an issue as shown in screen while my prepration and basic...
View ArticleHow to trigger ToC import into test system for ZMHF
Hi, I am implementing ChaRM for a firm that does not want to have release management. I managed to ge that working using Urgent Change documents (ZMHF) and using the ZAP1 variant (copy of SAP1) for the...
View ArticleFrom Wily RTV Dashboard - How to check the server nodes which doesn't respond ?
Hi We are using Solman 7.1, with Wily RTV version, the IS agent version is 8.2... Recently, we faced an issue in which one of the server node (in dialog instance 1), stopped responding to any user...
View ArticleRestrict access in solar01
Hello, I have five FI,CO,MM,SD,HR different business scenarios.My requirement is how to restrict the module consultant to change or work on there respective node only while other modules should be in...
View ArticleNeed additional fields in Key User WebUI(Solution Manager 7.1 Incident...
Hello Everyone, We have configured ITSM Incident Management in Solution Manager 7.1.We are using a copy of standard roles in Incident Management Support Desk like Administarator,Dispatcher,Processor,...
View ArticleConvert Implementation project to Maintenance
Hi Experts, I have created one PROJECT of type Implementation during our retail implementation with respective phases.. Now, we have a contract for support after Go-Live. In this case, do i need to go...
View ArticleBCOS_CUST reported by field empty
Hi, we use Solman 7.1.I want to establish creating support messages in the satellite systems.I configured table BCOS_CUST in satellite system correctly. RFC works.I copied SMIN to ZMIN and adopted the...
View ArticleError in RFC destination while creating incident management help ticket
Hello Gurus I am new to solution manager and configuring incident management for the first time with the help of ITSM guide.... I stuck on the issue when i tried to create the demo help message from...
View ArticlePrevent logon dialog when importing into Sandbox
Hi, I am trying to import a change document into a sandbox system in Charm.I added the action TR_SBOX_WEB to the status it should have when the transport is successful.I added a task in the tasklist of...
View ArticleUnable to system copy for distributed system
Hi ,We are trying to perform system copy for BI server NW2004s it is a distributed system and so I am trying to perform the Database instance first (btw, this is a dual stack), i keep getting...
View ArticleSAPOSS connection error
Hi Experts,I have troubleshoot the test connection for SAPOSS in SM59 few days and still yet to find any solution.I have ensure that the user id and password is correct in SAPOSS and saprouttab is...
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