Hi Experts,
I have a solution manager 7.1 system with which a wily introscope Version 9. Due to some reason the wily introscope collectors were not running from 6th Dec to 9th Dec. Cause of the same still being identified.
We have a situation where there is no data for threads or workload in the introscope EM for 6th to 8th december. Due to this the extractor for Workload Analysis(Introscope Data) is showing 0 records. My problem is that the extractors are running 4 days behind current date as per attached screen.
If you look at the time when it ran, it shows 12th December that is today, but the data chunk it is trying to pull is of 8th December 3 'o' clock. I have checked for that specific time and there is no data in introscope Enterprise manager, so i am not sure how to bring this forward.
The earlywatch which will get generated this Monday, will have data for only 2 or max 3 days.
Is there any way i can make the extractors run for current time.