Solution Manager upgrade from SP10 to SP13
Hi All, I want to upgrade my solution Manager System from SP10 to SP13. As per my knowledge I have to use SUM Tool for this upgrade. I want to know is there anything specific which needs to be taken...
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"Projects" field empty when opening an incident
Dear experts, This is my first time configuring ZMIN and ITSM. I've always used the SLFN/NOTIF_CREATE combo. Well, a lot has changed and I've been banging my head against the wall to get everything...
View Articlejava.lang.string cannot be cast to java.lang.long for Date field in SAP...
Hi Experts, I am trying to add date field to my dashboards query. I am getting "Java.lang.string cannot be caste to Java.lang.long". Please let me know how can I solve this. any information on this...
View Articleaction profile that send an email to dispatcher when requestor create a...
Hi, Colleagues I want to know whether there is any function that notification mail is sent to service desk message dispatcher in Solution Manager ITSM when requestor create a message. In the service...
View ArticlePPF Action with Popup in SAP CRM WEB UI
Hello SAP community, I am struggeling to implement a current requirement and hope there is someone who can help me. Here's what I want to do: Whenever a specific PPF Action is executed in the toolbar,...
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Diagnostic agent not connected in solution manager
Hi Dear all , i am going to configure the solution manager system preparation but facing some problem in 5.4 and 6.6 not able to connect the diagnostic agent ple help i have attached some screen shot...
View Articleattach inbound e-mail to incident
Hi all,I would like to attach inbound e-mails to an existing incident.The process is as follows. An incident is created, processor changes status to "author action" and a notification mail is...
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Cant assign ZMIN_HEAD as a Date Profile in ZMIN Transaction
I´m using a ZMIN and I want to custom a DATE PROFILE to use customs date fields.I have configured the date profile in customizing BUT, I can´t see this fields in the DATE block in SM_CRM (Transaction...
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Security Optimization Service - Inconsistent results of questionnaire values...
Hello Gurus: Those are the steps to reproduce the problem. I appreciate yourvaluable comments.Step 1. Activation of SAP service content update for the Security Optimization Service. Step 2. The...
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Error in Solution Manager 7.1 eCATT "Control data is obsolete"
Hi Experts, We would like to test automation framework using ecatt in solution manager system.We're trying to execute ME21N in managed system(EIC) from solution Manager system(SMC). In managed system,...
View ArticleReplys from SAP to end-user
Hello colleagues, I'm a VAR analyst and currently facing a doubt about the ITSM process.The question is; In the case that we end up sending the message to SAP, is the end-user (user who opened the...
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dispatcher running but message server unreacable in solman
Hi , we are using solman 7.1 with SP12 when i trying to start the sap error showing dispatcher runninng but messege server unreachable i have attached some log file and also ete/hosts and services file
View ArticleNW Installation Export 730 Download
Dear, I've installed solution manager 7.1, but there's a problem. I downloaded all latest version at Support Portal, but I cannot import component "Installation Export 730" because version is wrong...
View Articlehow to connect MDM server to solman 7.1
Hi experts, I need to connect MDM import, syndication server to solman 7.1. please provide me the details on this. RegardsManjappa
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Solution Manager 7.1 SLD working as SLD Runtime Backup?
Hi, I'm working on a landscape design, and I would like to have some critics and answers to my questions on the bottom of the topic. This landscape have for each DEV, QAS and PRD:- Application Server...
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ChaRM: TOC's not creating (new issue)
Hi all We are on Solman 7.1 SP12 and Transport of Copies has suddenly stopped working (it was working last week). In the task list, this is what shows: You can see it's showing as red although it...
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How to send the Learning Map -- Fields cannot be selected
Hi Experts, We have created Learning Map for Solution Manager user. But when are now trying to send this Learning Map to user, it does shows the page where we have the roles which we have mentioned in...
View ArticleMonitoring Frequency of Usage Of BSP
Is there an opportunity to Monitor the Usage of BSP Applications? We would like to know how often a BSP side is used and by whom.Thank you for your help.
View ArticleError in Run Java Upgrader SOLMAN 7.1
Hi Gurus, I'm faced a error when i execute the item "Run Java Upgrader" in step "Setup Data Upgrade". Follow the error: Report Upgrade for Setup Data Upgrade ---------------------------------------...
View ArticleUsing BPCA for BI-related changes
BPCA Experts, We're using BPCA / TSO successfully but currently only for ECC-related changes. Can it also be used for BI / BW-related changes? What about BOBJ? Your input and experiences would be much...
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