Dear experts,
This is my first time configuring ZMIN and ITSM. I've always used the SLFN/NOTIF_CREATE combo.
Well, a lot has changed and I've been banging my head against the wall to get everything working. Eventually, though, something we can't seem to solve comes up.
I believe my question is simple, but let's get to the point.
I'm trying to figure out how the "Projects" field works when I'm opening an incident, since I'm not seeing any of my existing ECC projects here:
Is this normal?
How can I associate an incident to a project?
Thanks in advance.
Kind regards,
Felipe