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Security Optimization Service - Inconsistent results of questionnaire values against Report

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Hello Gurus: Those are the steps to reproduce the problem. I appreciate yourvaluable comments.


Step 1.

Activation of SAP service content update for the Security Optimization Service.

 

Step 2. The Security Optimization Session was already created.

 

 

Step 3.

 

We guided the process flow as outlined in the “HowTo Guide / Demo (EXE)”.

 

 

After preparation steps 1 thru 1.2. The questionnaire was conducted as required by SOS procedure.

 

 

Example No.1.

CFE understands how the questionnaire influences the results in the final report. As an example: We updated directly in the system the User Administrators (0101) with 233 entries.

 

Even though we worked with all the combinations between Client=ALL or Client specific, we still obtain 103 users of this list, authorized to change passwords and Lock/Unlock users.

Example No.2.

We listed for each client all the known super users (0021) and mentioned “dialog”, “service”, “system” or “communication” user type as well.

Image of the information provided: Super Users (0021)

 

 

Image of the information provided: Super Users (0021)



This export image file represents the 38 entries inserted in the questionnaire Super Users (0021), there is a group of users in client 000 and 066 which is not being taken into consideration.

 

After the SOS process flow (STEP 3) was completed with MS-Word report generation,  the following results were not consistent with what is recorded in the questionnaire.




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