Gateway Errors After Removing an Application Server
I removed an application server from one of my systems and now the logs are being spammed with numerous entries from Solution Manager SAP gateway connection failed. Is SAP gateway started?...
View ArticleSetup Extractor & House Keeping (UPL) failed
Hi All,I'm configuring the Scope and Effort Analyzer scenario in Solman. Solution Manager version is 7.1 SP 12 and running MSSQL database. Managed system version is ERP 6.0 EHP5.The UPL extractor of...
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MAI-Infrastructure inconsistency
Hello, in our Soluton Manager 7.1. SPS8 developement system we activated (and configured) the self-diagnosis-feature after going through the solman_setup.After the initiial run of this feature there...
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How to maintain time recording activities for different transaction types?
Hi Experts, We want to have different time recording activities for different transactions. Below are the steps will be followed to define time recording activities. 1. Go to SAP Solution Manager...
View ArticleIs FQDN Mandatory for Solution Manager Technical Monitoring
Dear All, We are planning to Setup the Solution Manager 7.1 and plan to Setup the Technical Monitoring for Following servers. Monitoring and alerting purpose. ECC6.0 EP 6.0PI 1) Is Full qualified host...
View Articlesolution manager disp+work stopped
hii all, i have installed solution manager on windows2003. when i tried to start the solution manager dispatcher is getting stopped and workprocess in abap process list is getting ended status of...
View ArticleDropdown PPOMA_CRM CRM_UI
Hello experts, We are using the IT service desk (CRM_UI) and we encounter following issue concering dropdowns for support teams and processors: We have 2 fields: "support team" and "processor". The...
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Attachment names in smartform mails
Dear all, We are using SAP Solution Manager 7.1 SP11 Work Centers, with automatic sending of mails when status changes etc. The consultants would like to be able to see the names of attachments in the...
View ArticleScope of logical component and solution in Solution Manager 7.1
Hi Experts, We have done initial setup of SAP Solution Manager 7.1 in our landscape.Since we have configured logical component and solutions,I am not much aware about the scope of logical component and...
View Articlee-mail template send from AI_SDK_SP_GENERATE_BP_V2
Hello, I trying to send an automatic e-mail for all new S-user of our VAR customers. I run AI_SDK_SP_GENERATE_BP_V2 for one customer with the next options:- Check Service Desk- Check S-User Country-...
View ArticleError due to Status profile customizing or authority
Hi Gurus, I am new to ITSM & ChaRM. We are facing one issue in urgent change request. When change request is completed the corresponding incident status must be set to Confirmed automaticcally but...
View ArticleSupport Team via BRF+
Hi , I configure a BRF+ function to determine support team requirement based on the Category 1 selected, also enabled the function in the ZMIN_STD action profile which determines the support...
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while importing transpot from solman error
Hi expert, When Customers try to import their Transports into DEV System from solution manager they are getting the following error. regardsManjappa
View ArticleAutomatic e-mail to message processor - Status Change
Dear gurus,In ITSM - incident management (Solman 7.1 SP 12), I am having trouble with automatic email notification of Processor whenever there is a reply /status_change from the reporter. No...
View Articlecharm status unable to set to 'to be tested'
Hi Everyone, Can someone help me to resolve this issue.Please find the attachment.The transports have been imported into Integartion System, but in charm we are unable to chnage the status to 'TO BE...
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Weird error during Managed system configuration
Dear Experts, I am facing those strange errors during step 8 of the managed system's configuration: Could you please kindly advise on how to solve those without opening an OSS message... Many thanks...
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ChaRM on Solution Manager 7.1 SPS8 & Windows 7
Hello SAP Experts. I have a question regarding ChaRM, SCMA, and Windows 7 on Solution Manager 7.1 SPS8. When in a ChaRM document that needs to be promoted to the next system (a preprod system, in this...
View ArticleTechnical Monitoring for Client open & close
Hi We implemented Technical Monitoring in our landscape. Now we have a requirement to monitor Client Change settings metric enabled like If client is locked/unlocked, along with we want to monitor...
View ArticleHas anyone connected ITSM to SAP support to forward incidents?
Good afternoon: I have ran into different documents, presentations from SAP mentioning that you can connect SAP ITSM to a 3rd party support desk tool, or to SAP support to forward your own SAP...
View ArticleQuestion about Sold to Party
Hi Experts, I need to create offices as companies with the main objective that the sold to party must be an office. Can I create as sold to party to various offices of the company? Thank you very much
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