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Charm changing phase of maintenance cycle to go live takes time

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Hi Experts,

 

We are facing very low performance whenever we switch the phase of maintenance cycle from "development in release" to "Go live" each step takes atleast 2 minutes, any suggestions on how to improve performance ?

 

Also, is there any program which can control the phases so we can automate ?

 

We are on Solman 7.1 SP10

 

Regards,

Salman


Import Transport Documentation in SM 7.2 from SM7.1

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Hi,

Im testing a SM7.2 and I have some doubts regarding Documentation, actually I made a Clean Instalation of SM72 and I want to move 1 project to see how react in the new SM72 documentation schema.

On SM7.1 SOLAR_PROJECT_ADMIN I create a transport an put all the project information inside,  I Imported the transport in SM72 (same process to move doc to SAP CAL) and now In the transaction PREPARE_ACTIVATION, I see my project but in step 2, I don't see any Logical component. :-(

Screen Shot 2016-05-05 at 4.41.44 PM.png

 

Screen Shot 2016-05-05 at 4.41.52 PM.png

 

I don't have the option to run the preparation_activation on the SM71 solman

thanks

Wence

User for READ RFC always getting locked in Managed System

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Dear experts,

 

I have one issue. User for READ RFC always getting locked in my managed system(PRD)

 

 

It says that user SM_SMP locked due to incorrect logon attempts, but in Solman Managed System Config I created it as generated password.

 

 

Even if I unlock it again in PRD SU01, it will locked again after a while.

 

Please help

 

Regards,

Fadzly Iqbal

Forward an incident automatically to SAP

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Hi everyone,

 

With my current configuration in solman 7.1 when I send an incident to SAP and the costumer answers the status changes to Send to Support, but I have seen that in other systems the status changes to Send to SAP. This is a problem because every time that the costumer answers the incident we have to sent it to SAP again and again, instead of that we want that the incident could be forwarded automatically to SAP again without VAR action.

 

What I would like to achieve is the next flow:

Costumer opens an incident -> After trying to solve it with notes we send it to SAP (Status: Send to SAP) -> SAP asks a question to the costumer (Status: Author Action) -> Costumer answer (Status: Send to support) (Status: Send to SAP).

 

Thanks in advance,

Iris


How to know if a message has been sent to third level support

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Hi everyone,

 

I'm trying to see if an incident has been send to SAP third level support without opening one by one and reading the text. It would be interesting to find a field that shows that, because I would like to export a list of messages to excel.

 

Thanks in advance,

Iris

Error in SMD Agent log

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Hello guys,

 

I have an ERROR in my SMD Agent Log-File.

 

 

May 6, 2016 10:54:39 AM [Thread[ExRun:check_1,5,check:ExecTG]        ] Error      Error occurred in TaskRunner

[EXCEPTION]

java.lang.NullPointerException: while trying to invoke the method com.sap.smd.plugin.service.IServiceContext.getService(java.lang.String) of a null object loaded from field com.sap.smd.agent.hostagent.job.HostAgentStatusCheckJob.mm_serviceContext of an object loaded from local variable 'this'

  at com.sap.smd.agent.hostagent.job.HostAgentStatusCheckJob.run(HostAgentStatusCheckJob.java:42)

  at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)

  at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781)

  at java.lang.Thread.run(Thread.java:763)


As you can see in the attached Log-File the error comes every 15 Minutes.
How can I diagnose this error?
Where can I gather or look for information in Solution Manager?
Should I look for other Log-Files?
If you need more information, please let me know...

 

Regards,
Martin

Status Based Import for Non-ABAP transports

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Hi,

 

One question about CTS+ integration with ChaRM. Once this integration is completed, can the status based import strategy be applied to importing of Java transports or will this work only for ABAP transports.

 

Please suggest.

 

Regards,

Imran

MB1A recording CBTA

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Hello Expert,

 

We are configuring  PP end to end scenario using the CBTA where I am getting stuck in tocde MB1A.

We recorded the screen for mb1at that time the below screen was having 5 items. Now when I am running the ecatt script which is composite script of

MD04->COR7->COR2-> MB1A it generating 1 item. Due to the changes in the screen line items the script is failing.

 

This screen will change dynamically every time. Let us know if the below requirement is possible? If yes then please let me know how we can automate the cbta script to handle the below situation where screen is changed dynamically based on inputs.

 

let me know if more details is required from my side.

 

 

Capture.PNG

 

Regards

Ravi Pandey


SLD Setup query in Solman 7.1

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Hello All,

 

Small doubt while configuring local SLD in solman 7.1 sp10 not getting how to establish bridge forwarding concept for PI netweaver 7.0.

scenario .

 

1. We have build a new solman 7.1 sp10 system in our landscape.

 

2. Now trying to setup SLD setup as a part of system preparation here , our approach is to create a local SLD , then connect to the central SLD.

 

Then in  our landscape  there is a Central SLD PI prod server (Slave SLD ) and Master SLD PI DEV.

 

How to do bridge forwarding of data with central SLD with solman local SLD , (registerd solman (http://hostname:5xx00/sld) in data supplier of master sld.)

 

 

But not understanding how central sld will push the data to local sld.

 

 

Really appreciate your inputs.

 

Thanks

Pradeep.

Solman CR Conetent version is lower than source CR content

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Hi,

 

I have an issue with solution manager, While synchronization between SLd and LMDB CR content is mismatched. Below are the error showing the solman system preparation phase. I have applied the SLD CR content but showing the LMDB CR content is low.

 

Detailed Message:-

 

 

SAP CR Content version 11.5 in LMDB lower than source 12.1; see long text

Message no. LMDB_CS_ERROR062

Diagnosis

You are trying to activate a synchronization connection between LMDB and SLD. To do so, the SAP CR Content versions must be equal. But the following versions were found:

 

  • The SAP CR Content version of your SAP Solution Manager LMDB is 11.5.
  • The SAP CR Content version of your source SLD is 12.1.

 

The SAP CR Content versions can differ, for example, if you already connected another source SLD with a different CR content version to your LMDB in the past.

SAP CR Content version 11.5 in LMDB is lower than 12.1 in source SLD.

 

Procedure

To apply a specific SAP CR Content version in the LMDB, see SAP Note 1962139.

Procedure for System Administration

If the required SAP CR Content version is not available in SAP Service Marketplace (as described in SAP Note 669669), see SAP Note 1962139.

 

 

Regards

Rajesh

SM_CRM page is coming blank

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I am trying to open the transaction code SM_CRM using all the required Roles, But the page is blank with no errors on it.

 

 

 

Kind help is required as my implementation of SAP Solution Manager Service Help Desk is stuck.

 

Thanks in advance,

Rishiraj Agrawal

Solution documentation assistant - incl. all objects in the repport

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Hi all,

 

I am currently trying to figure out how Solution Documentation Assistant works in Solution Manager and came across a question which I hope you can answer me on.

 

When using SDA for analysing your solution, SDA will only include all objects that has been used for the past 3 months. Are there any methods to analyze the objects that are being used by the system(s) but which are not included in the SDA-repport?

 

Thank you very much in advance.

 

Best regards,

Bao Pham

Solution Manager 7.2

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Hello,

 

Are you planning to


1. Upgrade your SAP Solution manager to 7.2


or


2. Fresh installation of SAP Solution Manager 7.2 ?

 

Please describer the reasons for your selection.

 

Regards,

Yogesh

RFC creation (LMDB wizard) - Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT'

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Hello,

 

I´m facing an error during the LMDB configuration in particulary during the system creation in the Technical Systems option. In the step "Destinations" where we setup all the RFC´s between Solution Manager and the managed system (in this specific case the DEV system - ERP development system). In the RFC creation screen it show me the following error:

Untitled.jpg

09-05-2016 18.59.30.jpg

 

Error during connection to system DEV / 110: Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT' : cmRc=20 thRc=497

Unable to determine host address: ).

 

 

The user an the password are right, the user is not locked in the managed system (DEV).

 

I can ping both servers from each server

 

I put the IP and hostname in the hosts file of each server and also the sapms<SID> 3600/tcp entries in each services file

 

Example:

sapmsDEV 3600/tcp # SAP System Message Server Port

 

 

Even so... it didn´t solve my problem. It still show me the same error during the RFC creation.

 

Can you help me to solve this situation please?

 

Thank you,

samid

CRM Functions Builded in SAP Solution Manager

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Hi experts,

 

Which CRM function is embedded in SAP Solution Manager 7.1 and how can I use it?

 

As far as I know, the ITSM and Business Partner are part of CRM information, is it right?

 

Regards,

Ning


Exporting SOLMAN Tables, Texts, Attachments

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Hi,

i am looking for a possibility of exporting service processes in SAP Solution Manager (Transaction Monitor). I need all relevant tables like CRMD_ORDERADM_H, CRMD_LINK etc. , the longtexts in all objects and IDs as well as the attached documents. Does anybody know a tool or have an idea how to solve that? Are there any tools for tasks like that? I have already found many tables i could export to excel, but i don't know how to find attached documents or  the long texts or notes. Can anybody help me?

 

best regards

 

Rado

Disable a document attribute SOLAR01/02

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Hi Everyone,

 

I have created custom document attributes in DMWB and also assigned table name & field name to the attributes. Created PHIO entries for all of them and activated with option "Unique" and "MaintPoss" checked.

 

We have a requirement where in we have to disable certain customer attributes in "other attribute" tab. For eg: Actual date is one of the custom attributes created and value should be picked by the system while saving certain status (part of BADI implementation). Therefore this field should be disabled and not updated manually by anyone.

 

How do I set this field as disabled? I have tried unchecking the option "MAINTPOSS" in PHIO but no success.

 

Please suggest if this is possible through configuration or it needs development.

 

Regards,

Tripti

Can DVM report generation automated

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I am trying to automate DVM report generation and sending to specified mail Id. We are trying to so same as EWA report which generated and send automatically.

I didn't find any option to do that. Please let me know if there is a way to automate report generation.

Thanks in advance,

Verification status check is warning

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Dear Team,

 

We have added new R/3 system,created logical component & product in solution manager server

while doing verification check got the warning.pfa snap shot for your referenceverification check1.PNGverification error.PNG

 

Kindly Advise.

 

Regards,

IMRAN.

Techincal monitoring issue in R/3 Quality server

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Dear Team,

 

Our requirement  is dash board technical monitoring for R/3 quality server in solution manager server.

 

We have do the following task in solution manger server for R/3 quality server.

 

1.RZ70 triggered from R/3 quality to solution manager.

2.Diagnosis agent and Host agent is installed successfully.

3.Manager system configuration is completed for R/3 QAS in solution with successfully.

4. Technical monitoring is completed for R/3 qas.

 

But we are unable to find New R/3 qas in technical monitoring .

 

solman_workcenter->technical monitoring ->system monitoring

 

techical monitoring.PNGtechnical monitoring3.png

 

Kindly advise,

 

Regards,

IMRAN.

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