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Retrofit - creation of target requests

April 27, 2016, 1:52 am
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Dear Experts,

 

We are setting up Retrofit (+ ChaRM) at a customer currently.

But I have a question regarding the "target request" for Retrofit.

 

So there is a DEV1-QAS1-PRD1 maintenance landscape and a parallel DEV2 and QAS2 project landscape.

 

TR1 is created in DEV1 in the maintenance landscape. It is released, so now it is possible to perform the retrofit.

When retrofitting, the Retrofit screen asks you to fill in a "target request" from the DEV2 system in the "retrofit request" column.

retrofit request.png

 

However this 'target request" on DEV2 needs to exist already beforehand?? Honestly I would have expected Retrofit to create his own new target requests, or at least a button "create transport request" on the retrofit screen...

 

How, where and when would you then best create this target request on DEV2?

On DEV2 we have the implementation project running. Should we create a separate Normal change document on that project in which we create all of the "target requests" for retrofit? But then they would also be creating TOCs etc towards QAS2 which is not necessary imo? Or should retrofit requests be created directly on the Task List of the implementation project? (but this then complicates the procedure towards the users, most of them normally stay in the Web UI while for the task list they need to go to GUI etc)...

 

Your advise is very much appreciated,

Thanks,

Joyca

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Monitoring start screen

April 27, 2016, 5:09 am
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Hello,

does anyone knows if it's possible to create monitoring start screens with SM 7.1?

Intention is to modify initial screens from connected systems like SM12 for example, inserting "*" in fields "client" and "user name".

There another range of transactions which I'd like to adjust, where standard layout cannot be used.

 

Thanks in advance.

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Workcenter / Technical Administration inconsistent data

April 27, 2016, 6:53 am
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Hi gurus,

 

I'll  try to do some cleanupwork.

7.1 /SP12

/Workcenter/

Landscape/

 

technical System

hosts

database

i
++

the same also

Technical Adminstration/guided procedures

 

 

It's showing  some - not existent systems - "Technical System/DAtabase/Host "xxxx" not found, might be obsolet"

 

I found these nowhere.- not in LMBD nor SLD

 

Any idea how to get rid of this ?

 

Thanks

Thomas

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Problem with retention period in SM:DOWNLOAD DELETION

April 28, 2016, 1:45 am
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Hello All,

We are facing a problem with the job SM:DOWNLOAD DELETION where it seems it is not deleting the download data due to problem in retention period settings. PFB the job logs.

 

23.04.2016 00:00:22 Job started

23.04.2016 00:00:22 Step 001 started (program RDSWPDOWNLOADDELETION, variant , user ID SOLMAN_BTC)

23.04.2016 00:00:22 No session data deleted because the retention period is zero

23.04.2016 00:00:22 Job finished

 

Also in EWA, it is saying "Yellow - Job SM:DOWNLOAD DELETION is not scheduled" whereas the job is already scheduled and running but the problem seems to be with retention period as shown below.

 

1. I had already checked in SDCCN --> Goto --> Settings --> Task-Specific Settings --> Maintenance Settings and it looks fine, PFA the screenshot.

 

2. Checked below notes but they doesnt seems provide information about where to check the "Retention Period" that is mentioned in the job log.

     2288144 - Self-Diagnosis Alert 00010: Job SM:DOWNLOAD DELETION is not scheduled

     894279 - Background processing in SAP Solution Manager

 

3. Tried running the program RDSWPDOWNLOADDELETION in SE38 and it gave the same message about retention period

 

We are in SAP Solution Manager 7.1 SP12.

 

Appreciate your help on finding the retention period of "Download Data" to fix the problem.

 

Thanks,

Karthik

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URL to close the ticket

April 28, 2016, 7:52 am
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Hello, Experts.

I would like to ask if it is possible to set a status of a ticket to "Closed" via URL.

In the emails to the clients, for example, there is a link to display the ticket, and there the customer can close it from that screen. My requirement is that this is invoked automatically when the link is opened.
I hope I've expressed myself clearly and hope that anyone could give me a hint.
Thanks,
Borys

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Error during PREP_EXTENSION/EHP_INCLUSION for EHP8 upgrade

April 28, 2016, 1:22 pm
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Has anyone come across this error?  Can I modify the stack file to get around this?

 

I have verified that the stack release in fact does not equal the source release.  The component in question is EHSM 400 SP04 upgrading to EHSM 400 SP05

 

 

Last error code set: Stack file is invalid: component 'EHSM' (stack release = source release, but KEEP not allowed)

 

 

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EarlyWatch allert in new lauchpad marketplace

April 28, 2016, 2:29 am
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Dear Gugu,

 

 

recently sap has modified the old incident message system with new lauchpad. I can't find the path to service message for download the

 

earlywatch allert.

 

Do you have idea where i can find it?

 

 

 

Regards

 

Nicola Civiletti

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NO IT-TASK in SM_WORKCENTER available

April 28, 2016, 11:36 pm
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Hello together,

 

after Upgrade our SOLMAN with SPS 14, the Report RDSMOP_MAIN is obsolete.

I changed to SM_WORKCENTER--> Technical Admininstration-->IT Task Management

 

So I got the message: User xxx  does not have a valid Business Partner number.

 

I created a User in TCODE: BP,  the System generate a businessnr.

After that I try  to restart the SM_WORKCENTER  , without success.  Same message.

 

I don't know, what to do?  Has anyone an idea?

 

Best regards,

 

Mathias Schneider

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Third party Sceduler in Job Monitoring

April 28, 2016, 11:49 pm
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Hi All,

 

Can we be able to monitor Jobs scheduled in third party scheduler (TWS) using Solution Manager.

 

we have a scenario, where Jobs are scheduled in TWS and execution happening in Solution manager.

 

There is a dependency on TWS for monitoring.

 

Is there any way we can perform a monitorin on the third party scheduler -if so how.

 

Kindly guide.

 

 

Thanks,

Subhashini.

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BPO dashboard - on BPM data

April 28, 2016, 11:53 pm
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Hi All,

 

We are in Solution manager 7.1 SP12.

 

we have setup the MAI connector.

 

I have read in a help portal that BPO dashboard data source can be BPA / BPM.

 

Is there any clear documentation on how we get the data from BPM for setting up the BPO dashboard.

 

if so,Kindly share it.

 

Also, Kindly clarify that will we be able to get the data based on the based on alerts in alert inbox.

 

Thanks,

Subhashini.

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Upgrade a freshly installed SolMan 7.1 to current stack?

April 29, 2016, 2:53 am
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Hi Gurus,

 

we've installed the Solution Manager 7.1.

 

Is it recommended to update the SolMan to the current stack with SUM before configuring the system further?

 

Thanks in advance!

Imad Abu Abed

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CDC in bpmon doesnt send alert

April 29, 2016, 3:14 am
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Hi

 

Am using CDC (cross db comparison) in bpmon.

It doesnt seem the alert is being sent by email. It does show yellow/red in the alert inbox.

Did check

- scott, no email sent

- slg1, could find it

 

 

How can I get details on the process for sending out the alerts via email?

 

thanks

Sander

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Powerdesigner interface with Solution Manager 7.2

April 29, 2016, 6:56 am
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I heard that the PowerDesigner interface with Solution Manager will not be available for the next 12 to 18 months.  Is this true?  If so, where is the issue?  On Solution Manager 7.2?  On PowerDesigner 16.6?  Or both?

 

Thanks.

 

Regards,

 

Mel Calucin

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CX_SY_CONVERSION_NO_NUMBER

April 29, 2016, 6:58 am
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Hello Experts,

 

I have the following issue in our Solution Manager System: CX_SY_CONVERSION_NO_NUMBER, Unable to interpret "537.36 Google Favicon" as a number.


Appreciate the help to solve this issue.


Attached error message.

 

Regards,

Alvaro

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CPU-reporting

April 29, 2016, 8:34 am
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Hi folks, we are looking for a report / graph, that shows any CPU-usage max-values for each hour, either based on hosts or instances. We have found only a CPU graph for hosts where max-values are available per day, but we did not find a setting to extend to values per hour. And we found a CPU graph with average/mean-values, which are shown per hour, but which does not show max-values.

Any idea?

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Solman System confiugration

May 1, 2016, 7:59 pm
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Dear Experts,

 

We have just completed the installation of solution manger 7.1 and upgraded the SP level from SP09 to SP14.

Solman Rel: 7.1 SP14

 

We are in the process of basic configuration steps. [SOL would be SLD]

 

System preparation=> 6.1 Select SLD => SLD landscape description

We are receiving an error message like

Solman_error.png

please help me to resolve this issue

 

Thanks
Senthil

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Real Time dashboard using BW cubes on Solution Manager 7.1

May 1, 2016, 10:12 pm
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Guys,

 

I am looking for options to develop real time system management dashboard using BW cubes on Solution Manager 7.1. I have no experience on this so far. Is this feasible?

 

If yes, i am looking for some guidance on how to approach and identify the cubes involved. Please share some information on this if anyone has tried this before.

 

Regards,

Vihari.

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CHARM re-add TRs in buffer

May 2, 2016, 7:18 am
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Hi expert,

 

I have a problem during the TR transport from DEV system to TST System.

 

After each transport, TRs are not deleted from the buffer. If I delete manually the TRs by STMS, ChaRM reimport it again with the next transport.

 

I checked TP Parameter and there are no difference to other systems.

I have checked the projet and there are no differences compared to other systems.

I checked owner and group at the operating system level and it's all ok.

 

All other systems are ok.


(Solution Manager 7.1 SP13)

 

How can I fix the problem?

 

Thank you for support!

 

Silvio

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Sharing Saved Searches in Solman 7.1 - issue with layouts

May 2, 2016, 8:05 am
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Hi,

 

We are exploring the use of the Central Sharing Tool in ChaRM and I have created a Saved Search with a specific Default Layout.

 

When I share this Saved Search with other colleagues they can open the Saved Search but the Default Layout that I created is not visible to them?

 

I found this blog which I found useful in the process on how we can create Saved searches...

 

Sharing Saved Searches in SolMan 7.1

 

but it does not have any reference to the issue we appear to be having with the Default View for the Saved Search that I created not appearing for the user who I am sharing the Saved search with.

 

Regards,

 

Gary B

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Change ChaRM/CRM UI change type descriptions

May 2, 2016, 8:35 am
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Hi Community,

Is there a way to change the verbiage on the ChaRM UI, where the Search and Create links for the Transaction Types are?  For example..I want it to say Expedited Change, instead of Urgent Change....

webui.jpg

 

webui2.jpg

 

Thank you in advance,
Meghan

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