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CRM WEBUI change text in homepage "create service request" component

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Hello Experts,

 

I am trying to insert a text in the block below.

But I can't find a simple way to do that. Configure page/ or configuration areas don't let met insert a text.

Do you know where this is done ? I have started looking in the transaction BPS_WD_CMPWB, but this seems too complicated for such a simple change...

Thanks for any advice !

Service Request.png


Digital signature tool

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Hai guys, need some help regarding digital signature Tool in smart forms,System will accept or not whenever we insert an device like Pen drive or Cd to insert signature dynamically in Smart form. whenever the pendrive is connected then only it will add signature to the smartforms otherwise no. is it possible or not please let me know.

SLD error

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Hi,

 

When I check SLD logs in source system(SLD bridge) i'm getting the below error. Which user password i need to change?

 

Error (source system):

 

#3038 04/25/2016 14:06:59.100 [SAPEngine_Application_Thread[impl:3]_22] WARNING com.sap.lcr.cimsrv.ChangePasswordServlet: Password change required for automated client. Please ensure that service client users don't have initial passwords. Alternatively, logon to the SLD user interface with the corresponding user and assign a new password. After the password has been changed, client settings must be updated accordingly.

 

Error (target system):

 

#131 04/25/2016 05:38:42.739 [SLD Data Supplier Forwarding] ERROR com.sap.lcr.sagent.BridgeCommunicationHTTP: Can not send data to http://<host name>:50000/sld/: 401 Unauthorized

 

Can any one help me out.

 

 

Regards,

Ram

To stop ChaRM e-mail notification with every changes in the document

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Dear All,

We have set up ChaRM and e-mail functionality working perfectly. Now current requirement are:

1. e-mail will be send only when status change.

2. ChaRM mail notification not required for every changes in the document.

 

However with current set up e-mail notification, it send notification in both cases meaning status changes and any changes in the document.

Thanks in advance for your help. Jay

How to get the count of the test Document/cases in the CBTA Report

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hi Team,

 

is there anyway to get the count of existing test documents and Test cases in the report of the CBTA.As of now am getting only the  list of test cases/document but my requirement is to get the number of test cases/test documents count.

 

Regards,

Eswari

Missing Extractors for SAP Busienss Connector 4.8

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Hello Experts,

 

I successfully create a technical and managed SAP Business Conenctor 4.8 system in our SolMan7.1 SPS14.

I assign the template from SAP BC 4.8 in technical monitoring and get a green icon.

 

But If I check the System Monitoring, the status for availability is grey and there is no Monitoring Infrastructure.

Next check in Extractor Framework via Infrastructure and all extractors are green.

 

Do someone know how to get this status green?

 

Best regards

Christian

Extended SID are getting generated in SolMan LMDB.

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Hello All ,

 

We have an issue running in our Solman system. We are running with so many duplicate entries in LMDB of SolMan .Even though our SLD has only i SID where as once the technical system gets created in LMDB, Once after when we try to re-synchronize LMDB with SLD we are getting created with the Extended SID for some system where as for other systems when we do a re-synchronize we dont have any Extended SID's getting created.

 

Also we are getting the message the extended ID are getting created , But when we check with that ID in Technical system it does not exist . And this is really confusing us and how to avoid this duplicates getting created when we resyn LMDB with SLD,

 

Could anyone please advice on this issue .

 

Thanks and Regards,

Naveen Kumar .D

upgarde to EHP8 from EHP7 using Maintenance Planner

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Hi,

 

I'm attempting to upgrade from NW 7.4 EHP7 SP07 to NW 7.5 EHP8 SP01.  When I go through the Maintenance Planner and define the change as upgrading to EHP8, when I get to the Download Files step it only shows the Atribute Change package for the ERP CORE components are selected to be downloaded (see screenshot).

 

 

I'm expecting to see all the SP packages for the core ERP software components that are required to get to EHP8 SP1, but they aren't there.

 

Thinking that maybe I needed to be at a higher EHP7 SP level for the Maintenance Planner to select the correct files, I went through the same process using a NW 7.4 EHP7 SP10 instance and got the same result.

 

Has anyone encountered this?  Do I need to upgrade to NW 7.5 first?

 

Any help is appreciated.

 

Thanks!

 

-Jayson


CD missing in search list of ChaRM

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Hi Expert,

 

 

We are using Solman 7.1 SP10

I was trying to find the CD with search "implementation date" "later than".

But in my search list one CD was missing.

 

If I opened that particular CD which was missing the implementation date is there..

 

After finding the information from table CRMD_CUSTOMER_H.

In this table implementation date was not stored.

 

My question,

Why in the table, implementation date is not save.

From which table the particular CD pickup the information.

 

 

Thanks,

Abhinash

Project management usage in SAP Solution manager

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Hi guys,

 

I have a general question regarding the usage of SAP Solution manager for SAP projects like upgrades/migration... .

Nowadays I can see plenty of project management tools like Basecamp, Wrike, Asana... .

It is very easy to use these new web based tools for project management.

 

How would you compare the project management component in SAP solution manager with these new web based tools?

Did you experience that project managers would use SAP solution manager for SAP projects?

I've been involved in many SAP projects in my life but I've never seen a project manager who would use SAP solution manager as a main project tool.

 

Thank you,

 

Petr

Alert configuration for critical job, but not for all job failures

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Hi All,

 

We have few critical jobs in the production system and recently we have installed the solution manager system 7.1. As part of alert monitoring configuration Client want us to configure alerts for only few critical jobs not all Example : job name with XYZ, ZXY not for every job failure. Please advise the steps for configuration.

 

Regards,
Damodar

Display ABAP short dump details in Alert Inbox of SolMan MAI

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I got the ABAP Short Dump (ExMon) running in Exception Management so I can see dumps "arriving" in data collector ExMon - ABAP Short Dumps in Technical Monitoring. I've set the Input filter for the Exc. Mgmt. to my username and the filter works fine. But, nevertheless I don't get much information out of the dump when I collect the data from it in Alerting - I just can see the "short text" information from the dump - no things like: - ABAP Runtime Error - Exception - Program Name - Current Date - Time etc. etc. Is this impossible to see outside of Exception Management? Because this would be very disappointing. Benjamin Lipp SAP Basis / Carl Zeiss AG - Germany

ChaRM. Transport Request creation

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Hello colleagues!

Does anybody know why button create "Transport Request" is not available for developer?

The user has SAP_ALL permissions and S_RFC authorizations.

I can successful log into the system through RFC and create it manually. Should I set and parameter to make this button available?

 

I though that if my system has mandatory parameter for project assignment the button will be active, so I followed the instructions from the note 2203520

But that doesn't help.

 

Regards,

Artem

Extractor for Top Objects extractor failed in Solution Manager 7.1

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Dear All,

 

Recently we activated DVM in our Solution Manager 7.1 SP12 but after activating Extractor for Top Objects extractor getting failed with below error .

 

None: No RFC authorization for function module DVM_GET_SMD_REQUESTS

 

When this extractor fails we have two ABAP dumps logged in system.

 

BW Client:

 

User:  SM_BW_SMD

Runtime error : RFC_NO_AUTHORITY

Short text: No RFC authorization for function module DVM_GET_SMD_REQUESTS.

 

SolMan Client :

 

User: SM_EFWK

Runtime Error : CALL_FUNCTION_REMOTE_ERROR

ABAP Program : SAPLAGS_DVM_EFWK

Short text : No rfc authorization for function module DVM_GET_SMD_REQUESTS.

 

Kindly let me know if some one faced same issue and solution.

 

user roles are up to date,please let me know is any other role need to be specified to users for DVM.

 

Thank you in advance.

 

Regards,

Veekshith Shetty

Error: NiIShutdownHandle: SiShutdown failed for hdl

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Hello Friends,

 

I am trying to run CCDB and getting error as below


Error SOAP:1007 SRT: Unsupported xstream found: ("HTTP Code 500  : Intern

Error SOAP:1023 SRT: Processing error in Internet Communication Framework


I have look through SAP note below but not able to download attachment to it.



Unable to download attachments to note : 1663549 - Unsupported XStream found error

 

Do you have any suggestions to solve this error?

 

I am not using SAP webdispatcher  and my ICM timeout to 3600

 

Regards,

Yogesh


BPMon : Table Entry Counter columns not visible for config

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Hi All,

 

We are on Solution Manager 7.1 SP 12. I have implemented BPMon in our landscape and I am using it monitor our business processes.

 

I am trying to configure Table Entry Counter(I have configured it for other scenarios and its working fine) on a custom table. My problem is that not all the columns that are available/visible through SE16 are visible when I try to configure Table Entry Counter for the table in question.

 

On the POSDM system table ZGAP_CHECK_LOG has  columns RTI and SRS which are not visible in the Table Entry Counter config and hence I cannot configure on these columns. Below are the screen shots. Never faced this issue while configuring Table Entry Counters. Can you please help.SDN_TEC_SE16_ZGAP_CHECK_LOG.JPG

SDN_TEC_SE16_DATA_ZGAP_CHECK_LOG.JPG

 

SDN_TEC_BPMON_ZGAP_CHECK_LOG.JPG

 

Regards,

 

Ash

SLA determination on Sold To Party and Category level

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Dear Experts,

 

I have requirement to determine SLA based on Sold to party + Category level 1.

Let me know if this possible through standard customization. If you can provide some steps will be great help for me.

 

Thanks,

Daniel

Migration Key

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Hi Experts,

 

I create and insert migration key in my new system copy installation but key Show only 3 months validity, why show only 3 months which basis the migration key can work i need more information about it.

 

 

Regartds

Dinesh Kumar S

Trend Analysis for IDoc monitoring

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Hello Experts,

 

I have configured IDoc monitoring for my ECC system in SAP Solution Manager 7.1 SP12. I would like to know that trend analysis is available for IDoC monitoring or not. I have checked in MAI Alerting Directory Browser and there "BW Reporting" is selected.

BW.PNG

but still when I launch trend analysis from Business Process Monitoring it throws below error

 

Error.PNG

 

Please let me know if some one has already solution for this.

 

Regards,

Piyush Jain

Incomplete initialization of Smartform based e-mail content

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Hi All,

 

We have configured ChaRM in SM 7.1 and used smartforms to send e-mail notifications.

 

Whenever any new Change document(ZMCG) is created from RFC, smartform based e-mail is triggerd however data related to parent Request for Change is not initialized in Smartform variables.

 

This happens only for initial e-mail trigger at Change document creation. Afterwards for any status change in Change document, data related to parent RFC is also collected while processing smartform.

 

Please provide your inputs on this.

 

Thanks in advance,

 

Regards,

Hanumant

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