Hi ,
Need to add newly built JAVA 7.4 stack systems with wily introscope for monitoring purpose.
please help me out with the steps and proper documents.
Thanks in advance
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Adding new systems in Wily introscope
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I am getting SNC Connection error (ERROR: SNC processing failed: SncProcessOutput)
I am getting the following error while performing connection test SAPOSS.
Please help me..
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Status Change for Incident Messages after using the "Reply" button do not working
Hi to everyone,
I have this problem in my solution manager 7.1
1.- When I press Reply button from customer's interface and add some text, the message do not change its status to In Process.
2.- I read this but still not work.
UC00039 - SAP Solution Manager - Security and Authorizations - SCN Wiki
What can be wrong?
Regards
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BPMon Configuration
Hello Experts,
Can anyone please let me know how to define KPIs in BPMon. Let me know configuration guide for it. I need to define KPIs.
Also send me file for BPO dashboard.
Thanks
Gaurav Patel
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Technical monitoring for Web-Dispathcer
Hi Friends,
i am configuring technical monitoring for web dispatcher, i have installed SMD Agent in system and also i manually added system into Solution Manager but SMD Agent not able to communicate Web-Dispatcher, SMD Agent service on port 50013 but there is not service on dispatcher with this port.
error screen shot attached
error i am getting on solman "
System Monitoring UI shows 'Cannot connect to service sapstartsrv'
error."
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Solution Manager - System Copy using Backup/Restore
Hi guys
Recently in a test server, some disks crashed and we couldnt restart instance. Since we could take a backup we proceeded to reinstall Windows and execute a system copy
When using SWPM and selecting Target system installation, choose Backup/Restore method but if the following screens it requested Java Migration Export.
Since system crashed we couldnt access system again to perform a Java Export
My main concern, is why a Java Export in mandatory for a System Copy using SQL Tools.
In case you only have a backup, how can you reconstruct a crashed Solution Manager system without a Java Migration?
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CHARM ZMCR status stuck at Approved status
Hi Experts,
We have 17 ZMCR (Request for change) stuck at APPROVED status after completing the Urgent changes. I ran report CRM_SOCM_SERVICE_REPORT and tried options "in processing" and "Next status" but these 17 ZMCR documents status is not moving anywhere.
I was able to correct other ZMCR's and successfully confirmed it.
I also ran Z report which removes system errors but there is no error for these ZMCR as well.
I also tried from Transaction Analyzer but it shows only "APPROVED" option to select.
How should I move the status to confirmed for these hanging ZMCR's ?
Regards,
Salman
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What is the minimum configuration needed for a system to pop up in Maintenance Planner?
Hey fellow Basis guys!
I'm having a hard time getting a system of ours to pop up in SAP's new Maintenance Planner application. I've successfully synchronized SLD data with SAP Support Portal and can see all the installed components and other useful information in SAP Support Portal. However, in Maintenance Planner nothing shows up. Are there any special steps in SOLMAN_SETUP that I have to do in order for me to get system data into Maintenance Planner aswell? I am starting to run out of ideas at this point.
Technical data:
Solman: 7.1 SP10.
Feel free to ask any additional information.
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Help on terminology
Hi everyone- I am hoping someone out there is able to assist me with accurately defining these terms. I am looking for the simplest explanation (not technically complex) of the following.
Any help on even just part of the list would be a huge help!
Analysis Project
Analysis Report
Business Blueprint for Project
Business Process Repository (BPR)
Reverse Business Process Documentation Content (RBPD content)
Project Scope
Single Source of Truth
Solution Documentation
Solution Documentation Assistant (SDA)
Solution Manager Project
Thank you!
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BPMon MAI Custom Description in Incident
Hi All
I have noticed that for each BPMon MAI MO there is the ability to create a Custom Description, which seems to be quite usefull in the Notification via Email to place custom descrition into you Email Notifications. I also found that it allows adding URLs into te custom description which again is great. I know exactly where to select that this custom description into the Notification (emial) and Incident.
Now, a customer has the requirement that in the incident there is the same custom descriptions with URL, but the Custom Description box information when placed into the Text Assinment Block in the Incident does not get converted properly.
ex:
In the email notificstion it appears as follows:
Custom Description
Alert Details in Satellite System - <where this is a hyperlink to alert details i broke the link to protect security>
Problem Indicators:
One or more Shopping Carts has no follow on Document
Error Handling:
Click on below link Alert Detail
However in the Incident Text Assignment Block it appears as follows:
Custom Description https://hostname:port/sap/bc/gui/sap/its/webgui?%7etransaction=*%2fSDF%2fAD%20%2fSDF%2fAD-4%3d20151117%3b%2fSDF%2fAD-5%3d194304%3b%2fSDF%2fAD-SOLMAN_INST%3d0020624139%3b%2fSDF%2fAD-SOLMAN_SID%3dSDQ&%7etransaction%3f%2fSDF%2fAD-4&%7etransaction%3f%2fSDF%2fAD-5&%7etransaction%3f%2fSDF%2fAD-7&%7etransaction%3f%2fSDF%2fAD-8&%7etransaction%3f%2fSDF%2fAD-CONTEXT_ID&%7etransaction%3f%2fSDF%2fAD-DATE1&%7etransaction%3f%2fSDF%2fAD-DATE2&%7etransaction%3f%2fSDF%2fAD-INFO1&%7etransaction%3f%2fSDF%2fAD-INFO10&%7etransaction%3f%2fSDF%2fAD-INFO2&%7etransaction%3f%2fSDF%2fAD-INFO3&%7etransaction%3f%2fSDF%2fAD-INFO4&%7etransaction%3f%2fSDF%2fAD-INFO5&%7etransaction%3f%2fSDF%2fAD-INFO6&%7etransaction%3f%2fSDF%2fAD-INFO7&%7etransaction%3f%2fSDF%2fAD-INFO8&%7etransaction%3f%2fSDF%2fAD-INFO9&%7etransaction%3f%2fSDF%2fAD-METRIC_ID&%7etransaction%3f%2fSDF%2fAD-OBJECT1&%7etransaction%3f%2fSDF%2fAD-OBJECT2&%7etransaction%3f%2fSDF%2fAD-OBJECT3&%7etransaction%3f%2fSDF%2fAD-REF_MONID&%7etransaction%3f%2fSDF%2fAD-SOLMAN_INST&%7etransaction%3f%2fSDF%2fAD-SOLMAN_SID&%7etransaction%3f%2fSDF%2fAD-TIME1&%7etransaction%3f%2fSDF%2fAD-TIME2&sap-language=EN&sap-client=205 <br/><br/><br/>Problem Indicators: <br/>One or more Shopping Carts has no follow on Document <br/>Error Handling: <br/>Click on below link Alert Detail <br/>Escalation Path:<br/>Assign Parliament sold-to-party and SRM Consult team with category as Email, SRM, BP Monitoring, Monitoring Alert - Low, <br/>
The entry box for Custom description obviously is a html editor, it then seems like in the Incident the html is not converted correctly, howver if it is allowed to select Custom Descriptions into auto-incident creation as a standard, surely it should display correctly in the resultant incident text assignment block?
I have scoured the Marketplace and web in general not finding any reference or help.
Please if anyone can assist it would be highly appreciated and points awarded.
Regards
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E-Mail inbound workflow WS00200001 stuck in status "READY" (dialog step)
Hello,
I want to send an E-Mail to the SAP SolMan (support e-mail address) so that it shows up in the inbox of the crm ui. I executed the steps in the following guide:
After sending the e-mail TC: SWI1 is showing the following. So far, so good.
The problem is that I have to manually execute the task TS00207914, because its status is "READY". As far as I know this is happening because the task is a dialog step and I want it to run automatically in the background.
When opening TS00207914 in TC: PFTC you can see that method DONOTHING and objecttype ERMSSUPRT2 is used (as mentioned in the guide). But the method has the dialogbox checked and you cannot uncheck it.
I already tried using objecttype ERMSSUPRT, because there the dialog checkbox of method DONOTHING is not checked, but then I didnt recieved any e-mails in the CRM UI at all.
What am I missing here?
Thanks!
Regards
Tobias
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Managed Systems Configuration - Set Diagnostics-Relevance
Hi All,
We've recently updated our Solman system to 7.1 SP13 finally and I'm having a bit of trouble configuring systems that don't require diagnostics agents at this time.
Under the Assign Product step it states under task 3 :-
Set Diagnostics-Relevance
- If you are not using Diagnostics: To avoid follow-up activities, such as setup of Diagnostics agents, do not set Diagnostics-relevance. The status of the activity can remain 'Diagnostics-relevance not set' (red).
But for us we see "Diagnostics-relevance not defined; see help tray" and when we move on to step 2 Check Prerequisites it errors doing both Perform Diagnostics Agents Assignment and Check Diagnostics Agent.
So it would seem that even though we've stated this ABAP system is not diagnostics relevant it still tries to complete those tasks and obviously fails.
Likewise Step 4 Diagnostics Agent is offline, Step 5 Maintain Users SMDAGENT not required. Step 6 Finalize Configuration Errors due to diagnostics specific activities. And then Step 7 fails checking configuration.
So what gives here, am I missing something obvious? I need to be able to set Downtime Management (Work Mode Management as it's called now) for one of these systems but because of the failed Systems Configuration they don't appear as a system in the list.
Any suggestions?
Thanks
Craig
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Copy text description / Internal note from ZMIN to ZMCR
Hi,
Can we copy text description =or= Internal note from ZMIN to ZMCR and ZMCR to CD during follow-on document creation?
Appreciate your response.
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web ui enhancement error after SP upgrade
hi
i am getting many web Ui enhancement error after sp upgrade in solman7.1 . should i do some post upgrade activities . or everything manul code changes ? please help if you have any information regarding this
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web ui enhancement error after SP upgrade
hi
i am getting many web Ui enhancement error after sp upgrade in solman7.1 . should i do some post upgrade activities . or everything manul code changes ? please help if you have any information regarding this
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Create alerts for selected ABAP dumps- Technical monitoring
Dear Experts,
We have configured system monitoring and enabled alerts for multiple KPIs.
We have a requirement to create alerts for selected ABAP dumps, so the Basis team is notified. Is this possible in technical monitoring? We are using Solman 7.1 SP12
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Multiple statuses are active for change document solman
Hi Experts,
I need your expert advice in below scenario
We have implemented ChaRM for our landscape and in one urgent change document we are facing one issue, multiple statuses are active for this change document because of which document is not showing right schedule condition on current status
could someone please suggest how to delete multiple active statuses of ticket in solman or if you can suggest any other option to deal with this kind of scenarios
Thanks in advance.
Regards,
Rahul
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Is SAP IDM Monitoring template present Solution Manager 7.1 SP14
Dear All,
I tried to add SAP IDM for monitoring but in Solution Manager 7.1 SP 12, we dont have any Monitoring Template for SAP IDM like which can monitor IDM Dispatchers in SP12
I found in Solman 7.1 SP 12 have a monitoring template which monitors IDM UIs installed on SAP Netweaver 7.3
Is there any new template added to monitor SAP IDM like dispatchers in SolMan 7.1 SP 14 ??
Kindly Help.
Regards,
Veekshith Shetty
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Managed System: Timezone of J2EE Engine does not match timezone of the diag. agent
Hi,
i discovered this error on most (or all?) of our doublestack Systems. (CRM, Solution Manager)
Duser.timezone is not explicitely set in the instance.properties of the Java instance.
According to note 1776969 timezone of smd Agent should be set in smdagent.properties tp the same value.
So I tried to either delete the timezone Setting from smdagent.properties, or set it to GMT (as some Kind of "Standard" time), or CET (as is the System time Zone in STZAC). But no matter how: There is always the same error.
And Yes: SM_COLL_<SID> is not locked and has sufficient privileges for this.
Has anyone this configuration up and running without Errors?
How can I fix this?
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RCA - Workload Analysis - RFC Load from External System report
Hi all,
there is a "RFC Load from External System" report in RCA -> Workload Analysis -> <SID> Application Server ABAP -> RFC -> RFC Load from External System. When i start the report, there is a "Initial system" as a first column, but it is also possible to drilldown to "Caller System ID" column (among of others). Does anybody know, what the "Initial system" and "Caller System ID" means? Because of the report name i would say, that one of these characteristics is source and the other is destination system of RFC call. Is that right? Which one is which?
I could not find any documentation describing closer the report. Is there any?
Regards,
Tomas
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