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Missing product information in SLD and hence in LMDB

October 17, 2015, 8:58 am
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Hello Gurus,

 

I'm trying to register a new system into Solution Manager:

Below are the relative versions:

 

1) Solution Manager 7.1 SP12

2) Target System:

     ECC 6.0 (SAP_BASIS SP 30, ST-PI SP11)

 

Updated the CR content to latest in sld (1.6.46)

 

Now, below are the steps I have taken :

1) RZ70 in managed system.

rz70.PNG

 

2) In SLD, the it shows the components correctly in the right hand side pane, but the installed product is missing:

sld.PNG

 

3) Currently system status in managed system is showing as ECC 6.0

 

Please help me how to correctly maintain the product under Installed Products tab as highlighted above in red in sld. I believe this should be picked up automatically.

 

Also, If i need to do manual entry, what product should I select: (Sry if it may sound stupid, but Im very confused with this)

SAP ECC 6.0 or SAP ERP 6.0 ?

 

Please help.

 

Regards,

Dhaval

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Facing authorization error while decommissioning of Managed System in Solman 7.1 sp12

October 17, 2015, 1:14 pm
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Hello Everyone,

 

I've a requirement of decommissioning of configured Managed SAP System in solman 7.1 SP12.

I'm following below step for this:

tcode: solman_setup --> click on managed system configuration tab on left column --> choose the configured managed SAP system-->Click on Advanced options --> Decommissioning     

 

After this, I'm getting below error:

 

 

You are not authorized to execute this Guided Procedure!

Message no. CL_GPA_MESSAGE062

 

 

I've doing the above steps with solman_admin user id and given below roles to it. But still getting the error.

 

SAP_TASK_INBOX_ALL_COMP
SAP_SMWORK_BASIC_TECHADMIN
SAP_SM_BP_DISPLAY
SAP_SM_GP_ADMIN
SAP_SYSTEM_REPOSITORY_DIS
SAP_TASK_INBOX_ALL
SAP_SM_GP_DIS
SAP_TASK_INBOX_ALL
SAP_ITCALENDER_DIS
SAP_SM_IT_EVENTS_DISP
SAP_TASK_INBOX_DIS
SAP_TASK_PLANNING_ALL
SAP_SM_GP_EXE
SAP_TASK_PLANNING_DIS
SAP_SMWORK_SYS_ADMIN
SAP_SYSTEM_REPOSITORY_ALL
SAP_TASK_INBOX_ALLTask
SAP_TASK_PLANNING_ALL_COMP

 

Please guide which other roles are required to this and kindly help me to resolve it.

 

Regards,

Amit Bharti

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Adapt Factory Calendar in ITSM Solman

October 19, 2015, 12:36 am
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Hi,

 

I have an inquiry regarding solution manager ITSM factory calendar.

 

When I configure the factory calendar, If I want to trigger the factory calendar from ECC, Is it possible?

 

If then, How to do it?

 

Please reply me.

 

Thanks in advance.

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SolMan HANA sizing

October 23, 2015, 12:09 am
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Hi all,

 

are there any experiences with Solution Manager on HANA and sizing guidelines.

Unfortunately the sizing toolkit is no longer available in SMP - at least I couldn't find it.

 

I'm looking for sizing guidelines for the service desk functionality in SolMan. Especially how the attachments in tickets are handled by HANA. Are they treated as hybridLOBs and mainly stored on storage or constantly loaded in memory?

 

Looking forward for any information

 

Regards

Arne

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View all messages for a customer with end user

October 23, 2015, 8:00 am
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Hello experts,

 

     In my company we are implementing SAP Solution Manager 7.1 but one of our customers needs to see all the messages created in his comany.

 

e.g.

 

     User1 from Company1 creates a messages, after that User2 from the same company creates another message. In this company there is one user (UserKU) that needs see both messages not only messages created by his own.

 

Users create messages through SM_CRM transaction and they see these messages in the same page.

 

End users have the following roles.

SAP_SM_CRM_UIU_SOLMANREQU

Z:SAP_SM_CRM_UIU_FRAMEWORK

Z:SAP_SM_CRM_UIU_SOLMANPRO_CRE

Z:SAP_SM_CRM_UIU_SOLMANREQU

Z:SAP_SMWORK_BASIC_INCIDENT

Z:SAP_SMWORK_INCIDENT_MAN

Z:SAP_SUPPDESK_CREATE

Z:SAP_SUPPDESK_CREATE_COMP

 

Kind regards

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Active BW content for RCA Canceled!

October 23, 2015, 8:41 am
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Hello everyones,

 

Right now we already upgrade our Solaman System from SP10 to SP 12, all the proccess was ok and now we gonna do the Basic config. steps. but in step 5. Configure Automatically the section Active BW content for RCA send a Red state and error.

 

I attached the screens, btw the user its okey because the job scheduled well but after a while gonna canceled!.

 

ScreenShot319.jpg

 

ScreenShot320.jpg

Pls. Any suggest or advise to go trought this issue .

 

Thanks and regards,

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More information on SAP SolMan 7.1 SPS13 and single source of truth (SSOT)

October 23, 2015, 1:18 pm
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Hi everyone-

 

I am looking for whatever information I can get about the SAP concept of 'single source of truth'. I can't seem to find any documents with a clear explanation!

 

I am hoping to read up on it more and have someone confirm if the following is correct:

 

SSOT in SAP SolMan means all the documents/objects /configurations are stored in the Business Process Repository (BPR). When a project is setup and business scenario/processes/steps are added, instead of physically adding the documentation to the project the documentation is linked from the BPR, correct? This way, any updates done to that document are propagated through the SAP system to each project that has that document linked, right?
and if a project requires new information not in the BPR, the information should be put into the BPR and than linked to the project instead of adding it to the project directly. Is this correct?

 

Thank you in advance!

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What are the desired skills of a SAP SolMan architect?

October 23, 2015, 1:58 pm
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Hi All,

 

I was wondering what are some of the most desired skills of SAP Solution Manager 7.1 functional consultant? In terms of knowledge and skills with the solution manager tool itself.

 

Regards,

 

Wendell 

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EWA rating is gray for Solman system

October 24, 2015, 11:46 pm
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Hi All,

 

We are getting EWA reports but it is in gray status and found Quality of Data in Service Data Control Center (SDCC) is missing as below

 

 

Performance of ABAP System SM1

The hourly time profile of response times in the Workload Monitor (ST03) is missing for all application servers for the system. Check the configuration settings for the monitor and job SAP_COLLECTOR_FOR_PERFMONITOR.
ST-PI function: SAPWL_WORKLOAD_GET_STATIST_I_W

Workload of ABAP System SM1

No activity was measured in the workload monitor (ST03). Check the configuration for the monitor and job SAP_COLLECTOR_FOR_PERFMONITOR.
ST-PI function: SAPWL_TCODE_AGGREGATION_I_M_W, SAPWL_TCODE_AGGREGATION_I_T_W, SAPWL_TCODE_AGGREGATION_I_U_W and SAPWL_WORKLOAD_GET_SUMMARY_I_W
Execption NO_DATA_FOUND occurred on Test_00.
Execption NO_DATA_FOUND occurred on Test_00.
Execption NO_DATA_FOUND occurred on Test_00.

 

  1. Prio.

Report Area affected

Details and Related Infocube

Performance of Application Server Java test

No performance data is returned from BW InfoCube.
Infocube: 0SMD_MPEH , metric type: JAVA MEMORY USAGE , metric name: % GC TIME (LAST 5 MINUTES) used in section 'Java System Data for SM1'

Performance of Java System SM1

No performance data is returned from BW InfoCube.
Infocube: 0SMD_MPEH , metric type: APPLICATION THREADS , metric name: ACTIVETHREADSCOUNT used in section 'Java System Data for SM1'

 

No performance data is returned from BW InfoCube.
Infocube: 0SMD_MPEH , metric type: APPLICATION THREADS , metric name: ACTIVETHREADSCOUNT used in section 'Java System Data for SM1'

Reading performance data from BW returned neither data nor an error code. A timeout may have occurred.
Infocube: 0CCMSMTPH used in section 'Workload Overview SM1'

 

We have added BW system in solman but not implemented in the landscape.

 

Please help on how to resolve it.

 

Regards,

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Timezone of J2EE Engine test-solman does not match timezone of the diag. agent

October 25, 2015, 4:47 am
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Hi All,

 

We have got below error under configuration check of Managed System Configuration.

 

Error:

 

Timezone of J2EE Engine  test-solman does not match timezone of the diag. agent

 

When we check instance.properties  and smdagent.properties, the time related parameter is not found.

 

Please advice how to solve this issue.

 

Regards,

 

Karthik

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Team Creation for the reporters to view Incident of own department

October 25, 2015, 6:04 am
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Hi,

 

I have created Organizational Model / Support Team and hierarchy using Transaction code PPOMA_CRM, Like:


Organization

          Position

               Support Team Member1

               Support Team Member2


With This my Team is able to see following things in Workcenter:

 


Solman1.jpg

on similar line, One of the functional Head from department (Users who are reporters) Wants to see in his workcenter:

Incidents Reported  by Me and Incidents reported By my Team.

 

Please guide how to achieve this :

 

Regards,

 

Ritesh

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MAIN_SHDIMP/SUBMOD_SHDIMP/SHADOW_IMPORT_INC running for long time

October 26, 2015, 12:42 am
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Hi Experts,

 

I am doing upgrade of solution manager 7.1 sps04 to sps14 through SUM and i am at preprocessing phase and the process is running atMAIN_SHDIMP/SUBMOD_SHDIMP/SHADOW_IMPORT_INC from last 15 hours ..So please suggest should i wait more or share any corrective action to resolve this issue.

 

 

 

 

 

 

 

Thanks and regards,

Varun chhibber

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Mandatory connection parameter 'DBSYS' not specified

October 26, 2015, 1:40 am
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Dear all,

 

I faced with error during connection Maxdb to SolMan CCMS according sap note gide 1895715 - System Monitioring Setup for SAP CONTENT SERVER

 

All actions in db59 perfomed, all connection tests succesful.

 

Error in step "Enter System Parameters":

 

 

"Mandatory connection parameter 'DBSYS' not specified"
 

 

Please see attachment. How to resolve this issue?

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Only show incidents with specific SAP component? (CRM UI)

October 26, 2015, 5:20 am
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Hello,

 

I would like to know if there is any way to realise the following scenario:

 

Users of FI and HCM are using the same business role in solman. A FI user can also view incidents with SAP component PA and an HCM user can view incidents with SAP component FI (if he wants to). Of course you can use the search criteria in CRM UI (ITSM) to filter the incidents with the non-relevant SAP component, but is there any way to restrict the access to incidents with a specific SAP component? I don't know if this is even possible. I couldn't find any authorization objects or something similar.

 

Thanks for help!

 

Regards

 

Tobias

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Solman 7.1 Mopz: "CHECK_ID_IMP_DESTINATION_PLUG" unkown

October 26, 2015, 5:46 am
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Hi experts.

 

After upgrading Solman 7.1 to SP-Level 17 everything works fine:

 

System Preperation and Basic Configuration is completely green.

 


BUT when i try to start a new transaction in Maintenacne Optimizer i get the error:

 

 

500 SAP Internal Server Error

ERROR: Syntax error in program /TMWFLOW/SAPLCONFIG_SERVICES . (termination: RABAX_STATE)

 

 

 

In ST22 i can see in a dump:

 

Syntax error in program "/TMWFLOW/SAPLCONFIG_SERVICES ".

 

The current ABAP program "CL_SOCM_IBASE_CONVERTER=======CP" had to be

terminated because it has

come across a statement that unfortunately cannot be executed.

 

 

 

The following syntax error occurred in program "/TMWFLOW/SAPLCONFIG_SERVICES "

in include "/TMWFLOW/LCONFIG_SERVICESU46 " in

line 34:

 

"Feld "CHECK_ID_IMP_DESTINATION_PLUG" unbekannt. Es existiert aber ein "

"Feld mit dem ähnlichen Namen "CHECK_ID_IMP_DESTINATION"."

 

 

-------------------

 

So it tells me that the field CHECK_ID_IMP_DESTINATION_PLUG is unknown.. But im not able to find any helpful notes.

 

So do you have andy ideas? Thanks in advance.

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Enable Assignment block for Business Role

October 26, 2015, 6:04 am
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Hi All,

 

Currently Parties involved Assignment block for Incidents is hidden for the business role .

Can you please let me know how to enable it?

 

Thanks,

Bharat

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Maintenance planner a stack XML

October 26, 2015, 9:39 am
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Hi,

 

I want to install an SAP ABAP system along with the required SPs in one implementation run and I try installation target using maintenance planner at apps.support.sap.com/sap/support/mp . In the maintenance planner a stack XML file with the desired SPs stack is generated but when I downloading SPs files I cant download this files:

 

Attribute Change Package 07 for ST-PI 740

file in XML: "ST-PI=====740" ST-PI740.SAR

Attribute Change Package 03 for SAP_GWFND 740

file in XML : "SAP_GWFND=740" SAP_GWFND740.SAR

 

Error Message - Access denied (R/3)

You do not permission to access this object.

 

With other files I don't have any problem with downloading.

 

Thank you for answer

 

Miro

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unable to detect SMD Agents

October 26, 2015, 12:02 pm
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We seem to be having issues with the SMD Agents installation, would really appreciate suggestions from the experts here.

 

 

 

Basically trying to connect the SMD agents to the EM using the cmd "smdsetup.bat hostagentconf emhost: "****" emport:"***"

 

 

Receive the error" Cannot find directory of the host agent resources".

 

 

On checking the logs from SMDSystem.0 I see the following warnings-

 

 

-Connecting to SMD server ms://******:8101/P4 failed,NAming Exception "Exception while trying to get Initial Context:there are no access points for service:P4 registered on the message server.

 

 

Has anyone seen this ?

 

 

 

 

 

Thanks,

 

 

Tania

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MOpz: Target Constellation Product System Erroneously Changed

October 26, 2015, 3:50 pm
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Here's one I haven't seen before. I'm preparing to apply support packs to my ERP ABAP system landscape, and in the Confirm Major Target step (step 2.2) of Maintenance Optimizer the tool tells me that it is going to change the Product System to Technical System assignments so my DEV Product System will be assigned to each of DEV, QAS, and PRD Technical Systems. By this I mean something like the following:

 

Initial Constellation

Technical SystemProduct System
DEVDEV
QASQAS
PRDPRD

 

So far so good, that is what my landscape looks like in LMDB. But, here it gets weird:

 

Target Constellation

Technical SystemProduct System
DEVDEV
QASDEV
PRDDEV

 

Why would MOpz do that? So, naturally, I went back to LMDB and carefully reviewed the product system and technical system definitions, and they all look correct. Indeed, the Initial Constellation is correct in MOpz. So why does the tool want to reassign things like this? Obviously I won't let this move forward like this, so I'm going to restart the maintenance transaction with just the one system (DEV), as for this support package application I don't even need a stack.xml (it will be done with SPAM, not SUM), I just need my files approved for download. But, I worry about the implications of this for an upgrade in the same landscape we have coming up in a few months, where obviously I will need to use SUM.

 

This isn't our first time at this particular rodeo, as we've been using MOpz for this landscape for years. However, SolMan did recently "force" me to update Note 1969109 (SAP Solution Manager 7.1 SP12 - Basic functions) to the latest version (from version 15 to version 22), along with attendant many "prerequisite" Notes updated, so I wonder if something in all of that broke things.

 

This is for Solution Manager 7.1 sp12, and as mentioned with v22 of the "Basic Functions" Note for sp12. The target landscape is ERP 6.04 / NW 7.01 and I'm updating from sps13 to sps17, though that is probably irrelevant to this issue.

 

Cheers,

Matt

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Actions in WEB UI ZMIN

October 26, 2015, 11:07 pm
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Hello. I want change status of incidents by "Actions" in upper button line

 

i did't find any info about it

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