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UNKNOW TYPE Type DIAGSTP_WS_AGWS_RESPONSE is unknow

Hello colleagues, I have this error in phase Connect Diagnostics Agent, The error UNKNOW TYPE Type DIAGSTP_WS_AGWS_RESPONSE is unknow appear when select the Get Agent, Can you help me? Thanks

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History of the roadmap (RMMAIN)

How to view historical documents / records deleted the Roadmap, like on SOLAR01 and SOLAR02? The history that exists in the Roadmap is the history of changes made ​​(version control), but I need to...

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Message Alerting for PI 7.1 with Solution Manager 7.1

Hello together, i am trying to get message Alerting of the SAP PI 7.1 to the solution manager 7.1 Alert Inbox (PI Monitoring).I cant find a how to or something.The following two options are in my...

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SLD to LMDB sync is not working

Hi , i hvae upgraded my  ERP ECC6.0 EHP6 SYSTEM to EHP7 after upgrade when i checked in SOLUTION MANAGER (USING VERSION 7.1 SP12) LMDB ,,prodcut version is showing the previous release(EHP 6) .i...

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Problem in Service Desk ITSM in SOLMAN 7.1

Dear Experts, I have facing a problem in ITSM Service desk configration.Almost configration part is complete but whn my end user raise a ticketit is not showing me in SOLMAN_WORKCENTER.I have assign...

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Error Willy Introscope

Hello colleagues, I have problem with file Willy, when try install  HOSTNAME:sidadm 57> introscope9.1.5.0linuxAMD64SAP.bin -Djava.awt.headless=true Preparing to install... Extracting the JRE from...

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Solution Manager Upgrade Issue for “Business Process Monitoring”

Hello,  We had upgrade Solution Manager 7.1 SP08 to SP11.Earlier our BP Monitories were working fine which are not working now, also we are not able to use function “Load Monitor”.

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Steps to Create Project in Solman using ASAP methology

Let me know steps to create new project in SOLMAN using ASAP road map.

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Support Team DT ?

I have to assign same SAP Component to 4 person in Support Team Determination.but the function determine only first Person not all person.

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Add query with number of results to home screen CRM_UI

Hello,  For ITLM, we're configuring the CRM_UI in our Solution Manager 7.1 SP10 enviroment. We were wondering if it is possible to add a search query to the home screen of CRM_UI, but where the number...

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Knowledge Article in ITSM

Hi experts, I have a doubt regarding knowledge article in Solution Manager 7.1, when you create a Article, what is the scope of it?, it can be publish for users? or it is only for support team?  thanks...

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Cannot cancel Urgent Change document in Solman 7.1

Hi all, After we upgraded to Solman 7.1, we found that the Urgent Change documents in CHARM are not allowed to be withdrawn/cancelled when tranports have already been imported to QA system. In previous...

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LMDB verification faild

Hello Experts , I am new to solution manager. I am configuring solution manager 7.1 SP11 for the first time  and I have completed the system preperation and basic configution sucessfully and now we are...

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SUM error on phase: MAIN_SWITCH/PARMVNT_XCNV

Hi, Please assist us how to solve the error we encountered on SUM when upgrading to SP11 of Solution Manager. Below is the error message shown:        Checks after phase MAIN_SWITCH/PARMVNT_XCNV were...

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Asian signs at root-couse-analysis (host-analysis)

Hello Guru's, we have a fascinating effect at our Root-Couse-Analysis (Host-Analysis)We get only asian signs in showing data.  Has somone a suggerstion why?! We are at SolMan 7.1. SPS11 (Oracle)...

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Solman 7.1 SR4 SLD config

Dear Experts, My landscape is ECC6 with out Diagonostic agents installed in any sateites other than Solman 7.1 SR4.In all satelites SAPHOSTAGENT is installled and working properly.  Kernal Level is 700...

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Upload of Test Cases in SAP Solution Manager.

Hello, I am trying to create a project and its component in SAP Solution Manager with 12 Test Plans. The Test Plans have different number of test cases. I do not have the Test cases now, but I shall...

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Solman 7.1 sp10 ITSM multiple companies

HI I am new to this forum. I have to configure service desk in solution manager 7.1 sp10. my query is: i have to configure service desk for a group of companies. this group have 3 companies. each...

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Processing error in Internet Communication Framework

Hi , I'm in to the configuration phase of solman_setup in solution manager where I am facing the Processing error in Internet Communication Framework. Tcode: saomanager->service administration ->...

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IT Service Management

Hello everyone, I need to make a presentation about IT Service Management but I´m not finding good materials about, can you send something that help me with this, some materials that describe...

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