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Problem in Service Desk ITSM in SOLMAN 7.1

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Dear Experts,

 

I have facing a problem in ITSM Service desk configration.Almost configration part is complete but whn my end user raise a ticket

it is not showing me in SOLMAN_WORKCENTER.I have assign the role for both side processor & keyuser role.

 

Please help.

 

Rgds

Sudarshan


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