Solution Manager 7.2 Support Hub Connectivity Errors
Hello, I am trying to configure System Preperation for Solution Manager 7.2 SP01 and getting below error on Support Hub Connectivity. I created a TECH-USER and activated it. When I run "Configure...
View ArticleITSM : IRT and MPT usage - defined in minutes instead of percentage
Hi Experts, Our requirement is to run a report every day, containing the message and SLA statuses. Within this we would like to get the actual time spent in the IRT and MPT instead of the usual...
View Articlemultiple PRD systems with one development in CHARM
Hi Team, Here is a scenario: One DEV system => DEV(1)Two Q&A systems => Q&A(1 ), Q&A(2)Two Pre-PROD systems => P-PRD(1) , P-PRD(2)Two PROD systems => PRD(1), PRD(2)One ChaRM...
View ArticleClik here to view.
Configure_CA_Introscope
Hello; I am on basic configuration on solman at step 3 while configuring introscope i am getting below error.I checked,EM is running at windows level.could some one help me.
View ArticleSolman - Dialog Process filled by SM_EXTERN_WS / SAPLSYDB
Hi, we are facing the problem, did already see it more time, that nearly all dialog processes are full by user SM_EXTERN_WS and report SAPLSYDB.I've found one note regarding kernel-patch, which I will...
View ArticleClik here to view.
Cant able to access the SLD in solman!!!!!
Dear Experts, When i tried to access the SLD in solman by entering (http://<host>:<port>/sld), it shows the "SAP Netweaver AS Java is starting....if this state does not change within a...
View ArticleClik here to view.
Selective Import Strategy brings up an empty screen
Hello ChaRM/Solman Experts, We are in the process of implementing a Selective Import Strategy for the ChaRM Environment. Following the steps from the SAP Blog on how to configure, we were able to see a...
View ArticleWrong status in EWA report for java system
Hello, We are using Solution Manager 7.1 SP12, and have configured EWA for all the SAP systems like development, quality and production in 3 different solutions. The Status in the EWA report for Java...
View ArticleAdding a 3rd categorization block
Hello We have setup ITSM for our client and are currently using two categorization blocks. I read in a blog that as per default 2 categorization blocks are available but more can be added via the SAP...
View ArticleBODS integration with solman
Hello All, When we are trying to integrate Solution manager 7.1 SP13 with BODS and BOJI , unable to view solman tables in BODS Same process we have integrated ECC with BODS , we can view ECC Related...
View Articledeactivate/change Service availability management (SAM) for a system
Hi, I have configured SAM for systems in Solman 7.1 EHP13, but unfortunately the service times was set up incorrectly on tab 6 in solman_setup -> Service availability management. Now I am unable to...
View ArticleTOC imported successfuly , Request for preliminary import not applicable.
Hi Team, We are normal change document where TOC got generated and imported to quality for testing. After testing once the status is change from successfully tested to request for preliminary import I...
View ArticleTR can not be used
Hello Experts, Transport request are getting created thorough charm in managed system but when try to save objects in it then getting error as 'You cannot use request XXXK940616'. After inspection in...
View ArticleClik here to view.
CSOL and defect corrections
Dear, FYI we are using Solman 7.1 SP14. We have set up CSOL, but we are running into some limitations of the functionality. We need to have an error message for all changes (both UC and NC) within the...
View ArticleClik here to view.
Solman email trigger for SLA Breach
Hi Team, I have followed the step by step documentation for the configuration of the email based on the IRT and MPT timings.I have done all the steps mentioned in the document.SLA Management - SAP IT...
View ArticleCan I Install ESR FOR SAP NETWEAVER CE On Sap Solution manager ?
Dear Experts, My Question is Simple as Above : Can We Install (Enterprise Service repository) ESR For SAP Netweaver CE On our Solution Manager ? Our Solution Manager Is 7,1 with the latest Stack....
View ArticleClik here to view.
Worflow-User sends empty e-mails as receipt
Hello together,the systemuser WF-Batch of our system sends empty e-mails as receipt if a new e-mail arrives in our solution manager.Is there somewhere a checkbox that regulates the automatic reply...
View ArticleClik here to view.
Unknown user error on forward to SAP via ITSM
Hello Gurus! I'm having the following problem.We have a new customer, everything is set up like for the other customers that doesn't have this problem. When we try to forward an incident over the...
View ArticleCopy of Project Team Members when copying projects
Good day: We have our project in SolMan, single source of truth (SST), and we create new projects where we enter the specific business scenarios from SST that we are to modify. Eventually, with...
View ArticleClik here to view.
SAP Solution Manager SP11 - LM-Service to be upgraded
Hi Experts, Currently I am using SAP Solution Manager 7.1 on SP level SP11.Technical Monitoring functionality has been implemented, But Host details and configuration metrics are completely greyed...
View Article