Hi experts,
I did read about, that there is also the possibility to create guided procedures in IT-Servicedesk Solman 7.1.
I mean, that I can create a guided procedure, in which the end user can go step by step and create with this an incident or request for change.
But where can I find a guide for this?
In attachment you can see from SAP Solution Manager Demo System, what I mean:
Kind regards