Dears,
we are trying to configure the Service Level Reporting on Solution Manager 7.1, patch level 5 for the ST component.
The interested satellite system is an Abap only istance, rel. ECC604 stack 8.
The EWA document for this system are already in place and they works fine.
Our problem is the following:
the SLR document is generated but the section " Monitoring Objects from CCMS" does not display any data and instead says for the several object the string :
" Error N. 1 For details see Sap note 872569"
or
"Error N. 4 For details see Sap note 872569"
We read and checked the note several times but we are unable to find out why these data are not displayed on the SLR; everything seems to be properly configured.
In RZ23N we see the data collected and availables, and the jobs are running.
In RZ20 we are using the MTE Class "Sap CCMS Technical Expert Monitors".
We suspect the root of the problem is because into the "Setup Service SL Reporting" for our solution and for our system into the tree for the item 'Monitoring Objects from CCMS' -> 'Monitoring System' if we select "CEN System" we did not see the SID of the system for which we are configuring the SLR.
We see among the others SID a row with a question mark '?'.
The problem is that we are unable to find out why this question mark appears, or where it is supposed to be fixed.
Any advise ?
Best regards and thanks in advance