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Support Circle: R/3 Systems, Solman, SAPROUTER, OSS Support

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Hi all,

 

I need to configure my entire landscape to be able to receive SAP Support. I understand that I need to register SAPROUTER path in every R/3 system and that this information is entered somewhere and replicated to SAP Support Portal somehow. Is this ok? Am I right?

 

Our SAPROUTER is alredy registered. After this is done, i need to "open" the connection to support. I installed the service connector in one of our support Desktop computer. Do i need to enable it´s IP address in saprouttab?

 

I hope you can help me on this. Is just that i found difficult to find all the information in just one piece in SAP Support Portal.

 

Thanks in advance.

 

Regards,

A.


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