IT Service Management ITSM configuration step 2.2 problem - Solution Manager 7.1 SP13
ITIT transaction problem
Hello Dear experts,
I am configuring IT Service Management in Solution Manager 7.1 SP13 but in step 2.2 "Maintain transactions types" I can not continue because I get a red traffic light with the message "ITIT - This transaction type cannot be used for IT Service Management" and there is no more help, I guess I have to disable ITIT transaction but I dont know where can I do this.
Below you can see the problem:
Could you please help me out with this:
Thank you very much,
Javier Tenorio Arias