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Charm - how to fix errors (no active task list / no maintenance cycle is opened) ?

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Hello,

 

we are currently implementing CHARM on solman 7.1 system. We already have configuration in 7.01 solman which is currently disconnected (soon to be deleted), so we would like to implement exact same functionality in new solman.

 

Problem is that some stuff has changed in the meantime and we cannot do it same as before.

 

We would like to have 1 maintenance project with 1 maintenance cycle and 1 task list which will contain numerous urgent corrections.

 

Currently when we create change request and approve it, urgent correction object is created.

Problem is that we cannot change urgent correction from state Created to In Development... we get red error:

 

No maintenance cycle is opened for the current system

 

...but maintenance cycle is there. I do not know how can i "open" it... I have followed Change Request Management scenario: Usual questions and known errors (point 17) but with no luck.

 

Then I ran report to force close the cycle, also I deleted whole maintenance project, created new project, created task list... checks were all good, but result is same. Created urgent correction cannot change to "in development" state. This time with another red message:

 

There is no active task list in the assigned project

 

Could you help me to fix this?

 

Regards,

Martin


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