Hi All ,
I have done the configuration of ITSM in my Solman 7.1.now I am facing a issue while my end user login (solman) & run solman_workcenter to see their incidents but they are not able to see the message.
Note:Whn I was given SAP_ALL permission then they are able to see there incidents in SOLMAN.
The roles which i have assign to users are:
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SMWORK_BASIC
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_BASIC_INCIDENT
SAP_SMWORK_INCIDENT_MAN
SAP_SUPPDESK_CREATE
Z_SOLMAN_KEYUSER_ROLE
Z:S_RFCACL
Please find the file attached in this post.
Thanks in advance.
Rgds
Sudarshan