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IS Agent Update

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Hi Guys,

 

I downloaded the latest IS Agent from SMP.

 

I have updated the ISAGENT using JSPM.

 

But when i open the URL for Byte code adaptor under Managed System system, it is still showing IS agent 8.X.X.X.

 

Am i missing something?

 

I want to update the IS agent version as i am getting error is RCA managed system in self diagnosis which asked to update the byte code agent to latest version 7.1 p9.

 

Regards

 

Abhishek


IS Agent Update

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Hi Guys,

 

I downloaded the latest IS Agent from SMP.

 

I have updated the ISAGENT using JSPM.

 

But when i open the URL for Byte code adaptor under Managed System system, it is still showing IS agent 8.X.X.X.

 

Am i missing something?

 

I want to update the IS agent version as i am getting error is RCA managed system in self diagnosis which asked to update the byte code agent to latest version 7.1 p9 or latest

 

Regards

 

Abhishek

ChaRM - Message not appearing in CRM Web Client

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Hi

 

My company is using ChaRM and have ZMCR setup for Change Requests. Due to audit reasons, the requester and approver in ZMCR cannot be the same person.

 

I have gone into SE91 and access message class SOCM_ACTION_LOG. Here, I have created my new message.

 

I have then gone into SPRO and setup all the necessary configuration.

 

And it works perfectly!!!! EXCEPT.....the error message doesn't show in CRM Web Client UI. So the functionality is working fine but obviously we need the message to appear so users no why the change request hasn't changed status.

 

Firstly, here is my config in SPRO:

 

same_user1.JPG
same_user2.JPG
And this is what's showing in CRM Web Client:

same_user3.JPG

 

I have read online that function module CRM_MESSAGE_COLLECT is used to show messages in CRM Web Client. I am not an ABAPer. How does this function module work? What do I do with it? Or is there something else I need to do for this message to show?

 

Pretty sure my config is spot on so just need some advice on how to get the message to show.

 

Thanks very much!!!!!!!

 

Shaun

Solution Manager 7.1 Integration into SAP Landscape

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Hi All

 

I have a few questions for all the SAP Solution Manager experts out there and for anyone that would like to take a stab at these questions. An organization would like to implement a 3 system landscape for the following SAP Applications; SAP ERP, SAP CRM, SAP SRM, SAP Portal, SAP XI, SAP BI (SAP BW and SAP BOBJ) as well as SAP Solution Manager. They want to use all the functionality that is available in Solution Manager. The questions that I pose is as follows;

 

     1. How many Solution Manager systems must one implement? A 3 system landscape or will a 2 system landscape suffice? Bearing in mind that    functionality such as CHARM will be implemented.

     2. Where will the productive SLD reside? How would this SLD connect to the Solution Manager Systems?

     3. To which Solution Manager System will all the diagnostic agents connect to?

 

Your expert input would gladly be appreciated and points awarded accordingly.

 

Regards

 

Deen

Business Process Monitoring via MAI

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Hi Experts,

 

Currently I am exploring the new Business Process Monitoring via MAI (Monitoring and Alerting Infrastructure).

I have setup monitoring objects and I am getting the required alerts.

 

Need your help for following questions:

 

1. What is the configuration required to send data to BW? For Classic Business Proces monitoring we select 'Keep Data in BW' under Alert Reorganizations. Is there any such configuration in case of BPMon via MAI ?

 

2. In which cube is the alert data saved in case of BPMon via MAI ? (For Classic BPMon it is 0SM_BPM)

 

3. Is there any configuration guide available for BPMon via MAI ? I have already referred to the presentations on the same.

 

Please help me to get the answers.

 

Best Regards,

Kavita

Sending to SAP

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   Hi Experts,

 

Do you have any idea how we can resolve the issues below?

 

send to sap.jpg

We have already maintained a description, information to SAP, the aisuser, the sap oss connection, SM_SP_connection, V_AISAPCUSTNOS, V_AIINSNRS, ibase with partners information and the details below, but we could not send the message to SAP for this particular managed system.

sendtosap.jpg

Appreciate your help on this. Thanks!

 

regards,

Grace

Solution Manager 7.1 SP 11 update- Workcenters not availlable

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Hello there,

 

after the update from SP10 to SP11, we can't reach our Workcenter with the TA: SM_WORKCENTER.

 

Did anyone knows a solution or got the same problem?

 

thanks and kind regards

torsten

Change Manager determination as per Sold To Party

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Hi Experts,

 

I want to configure Request for Change with the following requirements.

 

The change manager should determined as per Business Partner assignment in Sold To Party(SP) field in RFC screen.

 

We have 3 Sold to party's(SP) in Request for Change (RFC) for which we have again 2 diffrent Change manager's for each Sold To Party.

 

Once i select Business Partner 0001 in SP Flield of RFC i should get only the change managers (CM1 and CM2) which are in relation with BP 0001.

In the same way if i select Business Partner 0002 in SP Flield of RFC i should get only the change managers (CM3 and CM4) which are in relation with BP 0002.

 

I have tried the IBASE component assignment of Sold to Party and Change manager, but we cannont assign multiple Sold To Part via IBASE assignment, I need dynamic assignment.

 

 

If some one come across this situation and cracked it Request your Quick help to configure it.

 

Looking forward for your help.

 

Vinod


Technical Monitoring - Metric for Mail (SOST)

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Hi experts,

 

does anybody know, if there is a metric in Technical Monitoring which checks the EMails of SOST?

I mean especially, the amount of mails which are failed.

 

Otherwise I will develop a customer metric.

 

Kind regards

Monitor Table growth stats

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     Is it possible to setup technical monitoring to monitor table growth statistics like top 10 growing tables etc?

if yes, how?

any info please?

Interactive reporting: database availability is just less than 100%

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In SAP Solution Manager 7.1(SP11), we use interactive reporting in the context of technical monitoring to determine system availability , database availability ,instance availability and host availability of managed systems.

 

The report for the database availability sometimes displays a small part of the day or hour without availability measurement. Because of this hourly and daily availability is found less than 100.

 

We have increased the resources(DIA WP) and tuned the extractor framework based on the log of background job "EFWK RESOURCE MANAGER". After doing this, the database availability values have only become better than earlier values but it has not helped us to get 100% availability.

 

Any suggestions ?

Error while approving change document(TR lost project code)

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Hi All,

 

I am having issue in change document approval, when we are approving change document for unit testing or if release management approving change for pre-production or production approval, we are getting error, I started coming from last two days only,\

 

when I did detail analysis,  in all transports project code related to change document, disappear

 

 

 

projectmissing.png

 

 

although if I create new change document, project code appear,

 

Do we have  way to solve this issue?, I even not able to decouple the transport from change document, it giving error, do we have way where we can resync change document and transport?

 

Dinesh

Does Compare Project and Compare & Adjust functionality work for Template - Template Projects

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Hi,

 

Scenario1:

 

In my customer sceanrio we have 2 projects

 

1. TESTSST which is acting as SSOT (Single Source of Truth) Template project

2. TESTEE whcih is my E2E project where I have derived the Business Process Steps from TESTSST project.This is again an Template Project.

 

I have created 2 documents in my TESTEE project under 2 different scenarios but against the same process step


Now I want to get both these documents into my TESTSST Project.

 

Hence I performed action ‘Compare Project’ from TESTSST Project with below set of options as recommended in the attached document page number 15.
Yet I am unable to get the Compare & Adjust icon and documents into my TESTSST Project.

 

Scenario2:

 

I kept TESTSST as my Template Project

And created another TESTEEIMP as my E2E project but of type Implentantion Project.

 

Now when I performed COMPARE PROJECT from TESTSST, I got the comparison icon and upon doing the COMPARE & ADJUST both the documents from TESTEEIMP (Impl Proj) was retrieved into my TESTSST (Template Project)

 

Now my question is:
1. Does this COMPARE and COMPARE & ADJUST  functionality work only form project types IMPL - TEMPLATE
Or does it work between TEMPLATE - TEMPLATE projects as well.

 

2. Documents in solar02 have 4 status (Copy Editing, In Processing, Review &  Released)
Does it compare/compare & Adjust hold good for all the status of documents or only to specific status of documents.

 

Your urgent assistance would be of great help.

 

Regards,

Ajay Shetti

Host & Java monitoring returns grey entries solman 7.1 SP10

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Hello SAP,

 

We have configured system monitoring in Solution Manager 7.1 SP10 system.

 

Monitoring data for database and ABAP technical instance is getting captured and available in system/database monitoring in technical monitoring work center.

 

But host monitoring not working for both ABAP and Java systems and technical instance of Java data not capturing, shows grey entries.

 

We have followed and implemented the SAP note:

 

1853160 - Grey host metrics in Technical Monitoring

1855064 - Error occurred when calling the DPC Push web service

1638655 - Errors with requests coming from ICM

 

But still the host monitoring and Java system details are not working in Technical Monitoring.

 

We have noticed below error message on Diagnostic Agent log files:

Jul 18, 2014 2:23:40 AM [Thread[ExRun:dpc:job_3,5,dpc:job:ExecTG]] Error      [DPCServicePushMetricJob.pushSimpleEvents] Error occurred when calling the DPC Push web service. (http://xxxxxxxx:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=030).
[EXCEPTION]
java.rmi.RemoteException: Service call exception; nested exception is:
        com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (404) Not found. The request URL was:"http://xxxxxxxx:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=xxx". Check, whether the URL is correct, and the Web Service that you are requesting is up and running.
        at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:85)
        at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:96)
        at sun.reflect.GeneratedMethodAccessor39576.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.sap.smd.api.util.SynchronizedProxy$SyncHandler.invoke(SynchronizedProxy.java:32)
        at $Proxy37.e2eDpcPushMetrics(Unknown Source)
        at com.sap.smd.dpc.job.DPCServicePushMetricJob.pushSimpleEvents(DPCServicePushMetricJob.java:122)
        at com.sap.smd.dpc.job.DPCServicePushMetricJob.run(DPCServicePushMetricJob.java:66)
        at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)
        at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
        at java.lang.Thread.run(Thread.java:722)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (404) Not found. The request URL was:"http://xxxxxxxx.:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=xxx". Check, whether the URL is correct, and the Web Service that you are requesting is up and running.
        at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
        at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1452)
        at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:78)
        ... 11 more

Request you to look into this and advice us to correct the issue

 

Thanks,
Vamshi

JVMJ9VM009E J9VMDllMain failed: Error for Java starting

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Hi All ,

 

I have installed wily agent from solman to managed system . Once the managed system activity was completed ( Introscope & Byte installation ) , it asked for java restart of managed system .
Once I took a restart ,server 0 is not coming up & failing with error mention below -


Error -

 

**************************************************************************************************************************************************************

Exception in thread "(unnamed thread)" java/lang/NoSuchMethodError: java/lang/ClassLoader.callerClassLoader()Ljava/lang/ClassLoader;

  at java/lang/Class.forName (Class.java:118)

  at java/lang/ref/ReferenceQueue.class$ (ReferenceQueue.java:28)

  at java/lang/ref/ReferenceQueue.<clinit> (ReferenceQueue.java:28)

  at java/lang/J9VMInternals.initializeImpl (Native Method)

  at java/lang/J9VMInternals.initialize (J9VMInternals.java:196)

  at java/lang/Class.<clinit> (Class.java:1631)

  at java/lang/J9VMInternals.initializeImpl (Native Method)

  at java/lang/J9VMInternals.initialize (J9VMInternals.java:196)

JVMJ9VM015W Initialization error for library jclscar_23(14): JVMJ9VM009E J9VMDllMain failed

 

**************************************************************************************************************************************************************

 

I have gone through many SDN Blogs & also applied notes - 1149214 & 797147 , but still the issue persist .

 

Anyone have any other resolution for this , kindly help .

 

Regards

Nash


Performance Data in SolMan - Import/Export

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Hi,

 

is there a interface which a 3rd party vendor could use to import/export performance data from SolMan? I guess I am looking for a way to integrate an external performance monitoring product like Wily did this with SAP extended diagnostics for SAP.

 

Any input appreciated.

service request fulfilment checklist

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hi

 

i have configured service request fulfillment with checklist. its working fine. the problem i am facing is its not sending automated email to the processors assigned to the check list.

 

can some one please help me with it

SM_CRM : Old Transaction Types are not displayed

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Hi,


We have upgraded the SAP Solution Manager system from solman 7.0 to 7.1 SP10.

 

In the incident management workcenter i can see my new transcation type and old transaction type, which is correct.

 

Problem:

 

In SM_CRM transaction (with standard SOLMANPRO business role), i can see only new transaction type and I cannot see old transaction type.

 

Please advice.

 

Thanks & Regards,

Nisha

batchjob RSVBCHCK failed

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Hi Experts,

I am doing SOLMAN71 upgrade to SPS11 by using SUM SP11 after SOLMAN installation.

However, I got this error during SUM upgrade. Please advise if you have any solutions.

The error message from log file is very general which did not provide details error message as below.

I have checked SM13 and SMQ1. But, cannot find any entry.

 

 

4 EPU201XBEGIN OF SECTION BEING ANALYZED LASTOFFSET                 2572 NOW BEGIN OF JOB_RSVBCHCK_PRE =========

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_PRE ======== BEGIN OF JOB_RSVBCHCK2 =============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK2 =========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202X====MARK ANALYZED SECTION==== END OF JOB_RSVBCHCK_D ========== BEGIN OF JOB_RSVBCHCK_D ============

1 ETH010XRSVBCHCK: Check of open update requests

2EETG050 Update records still exist - Please process

4 EPU202XEND OF SECTION BEING ANALYZED END OF JOB_RSVBCHCK_D ===============================================

 

 

1 ETQ201 Entering upgrade-phase "MAIN_SWITCH/SUBMOD_SWITCH_OLDREL/JOB_RSVBCHCK_D" ("20140718232454")

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

4 ETQ399 Environment variables:

4 ETQ399   dbs_mss_schema=<null>

4 ETQ399   auth_shadow_upgrade=<null>

1 ETQ206 Executing pre-phase DB specific actions.

1 ETQ200 Executing actual phase 'MAIN_SWITCH/SUBMOD_SWITCH_OLDREL/JOB_RSVBCHCK_D'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'RSVBCHCK'

2 ETQ399 Arg[1] = ''

2 ETQ399 Arg[2] = 'NO-IGNORE'

2 ETQ399 Arg[3] = 'RSVBCHCK\.$(SAPSID)'

2 ETQ399 Arg[4] = '5'

2 ETQ399 Arg[5] = 'CHECK OF UPDATE TASK'

1 ETQ399 Using error summary log 'PSVBCHCK.ELG'.

1 ETQ399 Expanded phase arguments:

2 ETQ399 Arg[3] = 'RSVBCHCK\.SM2'

4 ETQ260 Starting batchjob "RSVBCHCK"

1 ETQ359 RFC Login to: System="SM2", AsHost="NORSECECC6SM" Nr="03", GwHost="NORSECECC6SM", GwService="sapgw03"

2 ETQ232 RFC Login succeeded

4 ETQ010 Date & Time: 20140718232454 

1 ETQ233 Calling function module "SUBST_START_BATCHJOB" by RFC

2 ETQ373 parameter "BATCHHOST" = "NORSECECC6SM"

2 ETQ373 parameter "JOBNAME" = "RSVBCHCK"

2 ETQ373 parameter "REPNAME" = "RSVBCHCK"

2 ETQ373 parameter "VARNAME" = ""

2 ETQ373 parameter "IV_SCHEDEVER" = " "

2 ETQ373 parameter "BATCHINSTANCE" = ""

1 ETQ234 Call of function module "SUBST_START_BATCHJOB" by RFC succeeded

4 ETQ010 Date & Time: 20140718232454 

2 ETQ373 parameter "JOBCOUNT" = "23245400"

2 ETQ374 parameter "RC_START" = "0"

4 ETQ311 Batch job "RSVBCHCK" with job count "23245400" scheduled

1 ETQ359 RFC Login to: System="SM2", AsHost="NORSECECC6SM" Nr="03", GwHost="NORSECECC6SM", GwService="sapgw03"

2 ETQ232 RFC Login succeeded

4 ETQ010 Date & Time: 20140718232454 

1 ETQ233 Calling function module "SUBST_CHECK_BATCHJOB" by RFC

2 ETQ373 parameter "JOBNAME" = "RSVBCHCK"

2 ETQ373 parameter "JOBCOUNT" = "23245400"

2 ETQ373 parameter "IV_VERIFY" = " "

1 ETQ234 Call of function module "SUBST_CHECK_BATCHJOB" by RFC succeeded

4 ETQ010 Date & Time: 20140718232454 

2 ETQ373 parameter "JOBSTATUS" = "F"

2 ETQ374 parameter "RC_CHECK" = "0"

2 ETQ373 parameter "JOBENDDATE" = "20140718"

2 ETQ373 parameter "JOBENDTIME" = "232454"

4 ETQ263 Batchjob "RSVBCHCK" finished successfully

1 ETQ124 Scanned file 'log\RSVBCHCK.SM2' from offset 2468 to 2572 for errors.

4 ETQ010 Date & Time: 20140718232454 

1EETQ399 Last error code set is: Single errors (code <= 8) found in logfile 'PSVBCHCK.ELG'

1EETQ203 Upgrade phase "JOB_RSVBCHCK_D" aborted with errors ("20140718232454")

 

Thank you.

Por.

SLDCHECK error Functional call returned exception code 3

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I have solution manager 7.1, I did not configure managed systems as of now. I configured local SLD of solution manager system as central SLD.

SLDAPICUST is fine and SLDCHECK is also fine but getting one error:

"Functional call returned exception code 3"

"Access to XI Profile currently disrupted.

 

is this error belongs to solution manager 7.1 or for PI system.

can u please guide me how to trouble shoot this error. following are the screen shots. points are rewarded.

thanks in advance.screen1.JPGscreen2.JPG

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