Hi Experts,
While setting up Technical monitoring --> IT Infrastructure Monitoring. The standard monitoring templates are missing. I tried to configure custom templates but there is no option to create it. Please let me know if any configuration/setup that i need perform to enable standard template. I have sap_all access.
Thanks
Hi All,
We are using Change requests based in old transaction, SDCR, in Solution Manager 7.1 SP 08 till now. Currently we have upgraded Sandbox System (MOCK) to SP12, in which we are encountering error while approving the CR.
Administrative header not found for the monitoring object.
Regards,
Kuthubus Saman
Steps to get it:
1. create change request (type urgent correction) using transaction CHARM_CREATE
2. open transaction CRM_DNO_MONITOR
3. open newly created change request
4. approve this change request
5. save
6. error pops up, but new urgent correction is created anyway
Could you help me to get rid of this popup?
Hi All,
Till now we are able to Incident message (ZMIN) from Satellite system for top level component with very high priority.
Recently we have updated our system SolMan 7.1 SP08 to SP12 after which we are unable create Incident message (ZMIN) from Satellite system for top level component with very high priority.
Regards,
Kuthubus Saman
Hi All,
we have upgraded the Solution Manager System SP 7.1 SP08 to SP12.
when we tried to generate new monitoring object following error occurred.
No valid configuration for "SP12 UPGRADE ECC"
Please find the configuration done in the attachment.
Regards,
Kuthubus Saman
Subject: Support Team Determination via BRFPLUS
Question: Does it work for customer specific data element in the BRFPLUS - object SOLMAN ?
Background: Issue with customer specific data element like EXTERNAL REFERENCE in order to determine SUPPORT TEAM
How-To-Guide: Support Team Determination via Business Rule Framework plus - SAP IT Service Management on SAP Solution Manager - SCN Wi…
Issue:
We are facing an issue with the combination BRFPLUS and SAP ITSM, as soon a customer specific data element like the element EXTERNAL REFERENCE (CRMT_PO_NUMBER_SOLD) will be used in the BRFPLUS object SOLMAN. This data element will be used in order to determine the support team. The BRFPLUS simulation is working fine.
TC: BRFPLUS with the field EXTERNAL REFERENCE
As soon the web-ui field EXTERNAL REFERENCE (field: //BTADMINH/PO_NUMBER_SOLD) is maintained in the ITSM web-ui and the incident ticket has been saved - the support team won't be determined.
TC: SM_CRM: Web-UI Settings
TC: SM_CRM: Problem - No Support Team Determination based on TC: BRFPLUS and Web-UI enhancement
Please me know that the BRFPLUS functionality for the object SOLMAN is only working properly for the already available data elements.
Do you know what is required in order to get the same system behaviour for the data element EXTERNAL REFERENCE like for the data element CATEGORY SCHEMA or SAP COMPONENT
Thanks in advance
Kind regards
Ralf
Hello
i would like to set a ZMIN-document to read-only after it is saved with a specific user-Status. (e.g. E0019 --> external processing)
Only a programm using crm_order_maintain should be able to change the status back to E0002
Any help on how to achieve this would be greatly apreciated.
Kind Regards
Rolf
Dear All Guru,
kindly please help
i got error as per below, FYI i have check Jlaunch is up, test connection RFC success
but in IE,mozilla http://solman.xxx.com:50000 not displayed
Mon Mar 2 14:35:35 2015
[Thr 2314] *** ERROR => NULL bytes in HTTP request {0001000b} [http_plg_mt.c 6213]
[Thr 2314] Address Offset REQUEST:
[Thr 2314] ------------------------------------------------------------------------
[Thr 2314] 7000000501c5448 000000 deadbeef 00000001 0a4db704 00000001 |.........M......|
[Thr 2314] 7000000501c5458 000016 00000000 0000000a 00000126 00010600 |...........&....|
[Thr 2314] 7000000501c5468 000032 00000000 deadbeef 47455420 2f204854 |........GET / HT|
[Thr 2314] 7000000501c5478 000048 54502f31 2e310d0a 686f7374 3a20736f |TP/1.1..host: so|
[Thr 2314] 7000000501c5488 000064 6c6d616e 2e626368 616e6e65 6c74762e |lman.bchanneltv.|
[Thr 2314] 7000000501c5498 000080 636f6d3a 35303030 300d0a75 7365722d |com:50000..user-|
[Thr 2314] 7000000501c54a8 000096 6167656e 743a204d 6f7a696c 6c612f35 |agent: Mozilla/5|
[Thr 2314] 7000000501c54b8 000112 2e302028 57696e64 6f777320 4e542035 |.0 (Windows NT 5|
[Thr 2314] 7000000501c54c8 000128 2e313b20 72763a33 352e3029 20476563 |.1; rv:35.0) Gec|
[Thr 2314] 7000000501c54d8 000144 6b6f2f32 30313030 31303120 46697265 |ko/20100101 Fire|
[Thr 2314] 7000000501c54e8 000160 666f782f 33352e30 0d0a6163 63657074 |fox/35.0..accept|
[Thr 2314] 7000000501c54f8 000176 3a207465 78742f68 746d6c2c 6170706c |: text/html,appl|
[Thr 2314] 7000000501c5508 000192 69636174 696f6e2f 7868746d 6c2b786d |ication/xhtml+xm|
[Thr 2314] 7000000501c5518 000208 6c2c6170 706c6963 6174696f 6e2f786d |l,application/xm|
[Thr 2314] 7000000501c5528 000224 6c3b713d 302e392c 2a2f2a3b 713d302e |l;q=0.9,*/*;q=0.|
[Thr 2314] 7000000501c5538 000240 380d0a61 63636570 742d6c61 6e677561 |8..accept-langua|
[Thr 2314] ------------------------------------------------------------------------
[Thr 2314] *** ERROR => HttpPlugInHandleNetData: HttpParseRequestHeader failed (rc=701) [http_plg_mt. 2353]
[Thr 1029] *** ERROR => HttpJ2EEParseResponse: illegal header [http_j2ee_mt 1357]
[Thr 1029] *** ERROR => Protocol error {0000000a} [http_j2ee_mt.c 1364]
[Thr 1029] *** ERROR => HttpSrvHdlResponse: Error return: 701 [http_plg_mt. 5612]
[Thr 1029] *** ERROR => IcmHandleNetWrite(id=0/10): HandleServData failed (rc=701) [icxxthrio_mt 1926]
Dear Experts
we are recently installed EP 7.3 for HR ESS/MSS with all business packages with sum tool now we have a requirement to increase bp level for single business packages
we are on BPMSSADDON 1.0 we need go the latest level for that is that possible with mopz if yes let me know the steps
our system for EP portal ESS/MSS
------------------------------------------------------
BP MSS ADDON 1.0
BP ERP ESSWDA 1.50
BP ERP05 ESS 1.41
BP ERP05 MSS 1.51
BP ERP05 COMMON PARTS 1.61
From Back end ECC Following Business Functions have to be activated
EA-HR
HCM_ESS_CI_1
HCM_ESS_WDA_1
HCM_ESS_WDA_2
HCM_MSS_WDA_1
For some features of ESS WDA to work we have to enable more Business Function Depending upon the requirement
Regards
Hi SAP Experts,
Can you help us how to do or where to find the initial assessment in Solution Manager 7.1? In the Set-up guide, it only states that "a support readiness activity is also known as the Initial Assessment service. This could be fulfilled with the execution of an SAP Enterprise Support Setup Service via SAP Solution Manager." But their is no instruction as to the path where it can be found.
In 7.0, we do the initial assessment through DSWP, however this transaction is obsolete in 7.1.
Appreciate your feedback. Thanks!
regards,
Jai
Hi Experts
After implementing SAP_BASIS 702 0014 and doing the steps for System Preperation and Basic configuration.
There where some notes that needed to be implemented via note 1933506.
After going thru this there are things in the work center that no longer respond, no error just nothing happens when click´d on.
Like the configure system in the managed system config and Change management maintenance optimizer.
We are using a 3 system landscape, namely ERD->ERQ->R3P. We have created a project and also the task list. Several ChaRm request have been created with status "In Development". Now, we need to add another quality system (ERM) into the landscape. How to achieve this without closing the Task-list?
Hi Experts,
We have implemented Charms in SMD server and its working fine.
When we are trying to relese TR containing Charm master note,its giving error' objects are not activated'
I tried to activate objects but as its standard object its asking for access key.
All notes are implemented properly but some objectes are inactive because of those notes.
Could anyone suggest what could be the reasong behind this??
Regards,
Rahul
Dear Team,
We have created the Global Template with all business processes and maintained the Attributes " Global/Local " Depending on it's Sub process.
By using Created Global template as Global Roll-out, we created one implementation Project and mapped that Global Template to this Implementation Project. when we are checking the new implementation project in Solar01, we are able to see all the local & global attributes which are defined .
Now our query is when we are Adding/Deleting any business processes to the Global Template, that changes are not effecting in Implementation project which was mapped to Global Template.
Want to know that is this will be possible or not ? if yes How to achieve this ? If not , why, please suggest .
Thanks & Regards,
Deepak
Hello Experts,
we would like to evaluate Business Process Analytics for collecting FI data from an ERP System.
Unfortunately, we didn't have success to load data to Cube 0SM_BPMRH so far.
We are using a Solution Manager on 7.1 with SP11 with the following addons:
| ST-PI | 2008_1_700 | 0011 | SAPKITLRDK | SAP Solution Tools Plug-In |
| ST-A/PI | 01R_700 | 0001 | SAPKITAB7N | Servicetools for other App./Netweaver 04 |
Our ERP System which we want to collect data from is a SAP ECC 6.0 with the following addons:
| ST-PI | 2008_1_700 | 0011 | SAPKITLRDK | SAP Solution Tools Plug-In |
| ST-A/PI | 01R_700 | 0001 | SAPKITAB7N | Servicetools for other App./Netweaver 04 |
We have made the setup using SAP Setup guide for BPA for SolMan 7.1 SP05.
We could successfully load the BW master data for our logical component and we also set up a monitoring object "Sales Document Items" with some Key figures ans scheduled them.
The box for "Data collection in background" is not checked.
What we already did to troubleshoot the problem:
1.) Configure Analytics Connector to managed system:
- The status of the managed system in line BPM_ACube is green and active.
- RFC Connection is set to "NONE". Is that correct?
- System ID and Client are visible in Managed System Box
2.) Assigning the role SAP_SM_BPOANA_ALL to the users in SolMan and SAP_MANAGED_BPOANA_ALL to the users in the ERP system.
Do you have an idea what we could do to fix it?
Thanks and best regards,
Sebastian
Hello alltogether,
here a simple question:
i want to know from all systems connected to the solution manager, if it is a Unicode system or not.
In the EWA raw data you can find the flag unicode.
So, is it possible to have a report over all EWA's to find out which systems are Unicodesystems?
Also more possible questions are, for all systems
1. how big is the database of each system
2. how big is the databasegrowth of each system
3. which critical issues i have in the ewa's
4. which systems have only one CI, and no application server
5. how big is the total memory of all servers of each systems
6. number of CPU's of all servers of each systems
7. which servers are virtuell, which not
8. on which servers is the max. CPU load [%] > 80 %
Sirs.,
I would like to create a screen on Solution Manager to input data from a checklist.I am quite sure, that there is a standard checklist (ticket ChaRM), that can be adapted withthe necessary information. My doubt is: what are the standard tables that ticket ChaRM (Solution Manager) uses to store the checklist of information? Nobody knows those table names?
I appreciate your comments.
Thanks,
Haroldo
Hello, Colleagues
This is Eunhwa Park.
I have a question regarding ITSM in Solution Manager.
When I open transaction 'sm_crm', 'seleting a business role' screen appear.
But there are lots of business roles. I want to restrict useless business roles except the things that I need to get. Especially, I want to leave Solmanpro, Dispatcher, requestor roles.
To restrict the business roles that is useless for me, I want to set the parameters in SU01.
However, I don't know how to do it.
Fyi, I attached screen shots.
Please give me a guide.
Thanks in advance.
Dear experts,
I know that this is very specific, but today I have come accross alerts, for which I could not really find the cause.
Out Solution Manager reported itself being down per e-mail at about 23:56h yesterday:
Alert Details
Name....................ABAP System not available
Start Time..............03.03.2015 23:56:25 CET
End Time................03.03.2015 23:56:25 CET
As I did not find any severe errors in SM21 from this time a bit earlier, I thought that it's not a bad idea to check
the available.log file in the work directory. There I saw the following:
Available 02.03.2015 22:00:58 - 03.03.2015 21:14:59
Unavailable 03.03.2015 21:15:59 - 03.03.2015 23:28:05
Available 03.03.2015 23:29:05 - 04.03.2015 08:28:26
Maybe my thinking is wrong, but for me it doesn't fit. Why the alert was not created at 21:15, as the system has
become unavailable ? Or shortly after it has become available again (as it can't alert about problems, when it is
down, meaning to send an alert at let's say 23:30h).
Hello Colleagues,
I have a question regarding access an external Monitoring Solution to SAP.
Our EDI Team need to have access to the SAP Monitoring to check if their interfaces has successfully delivered messages like IDoc, etc. to SAP.
Like a non SAP End to End Monitoring Solution and here is SAP only a part on the beginning or end.
Is here an external access to the SAP Monitoring information's possible?
Many thanks in advance!
Regards,
Jochen
Hi All,
When we tried to delete the process steps with attributes as global in implementation project, it allowed us to delete but with warning message. But as you know it should not allow to delete the process step which are global .
Please suggest on this how to prevent this ?