What is difference between DA, DAA, SLD and SMD and How they are interconnected
Hi Expert, I am new to Solman. For some DVM requirement I have to configure System, Basic and managed system configuration of solman. I have analyze my SAP landscape and come to know on every server...
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Status not updated in ecternal service desk
we have two solution manager system 1)sol 2)slm when we try to change the status to " customer action" or any other status in sol and save it gives the attached below error and the the status is not...
View ArticleSAP Solution Manager implementing NOTES
Hi experts, 1. I am a newcomer in SolMan and I want to know is it possible to add another system like PI or SAP NW Java stack only to SolMan and implement notes in these systems?2. I want to apply...
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Network input/output exception has occurred:...
Hi all, I am trying to update patch to solution manager. While opening the SUM tool after starting of sum getting error. system : windows server 2012 r2 stdDatabase: sybase ase 15.7 Provide the...
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ITSM: Support team is not available
Hi Experts, We have added a new Support team in our ITSM, but when searched this is not displayed. For example, we have created a new business partner 455 in PPOMA_CRM, but when the same is searched in...
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BPCA
Hello Team,We are planning for EHP upgrade,to list out the impact business process we are planning to implement BPCA.I am trying to run BPCA in the system RS1,i selected EHP option in step 1 and in the...
View ArticleCan rejected retrofit transport be made availabe for retrofit again ?
I have a question about the RETROFIT functionality in SOLMAN:suppose while doing retrofit from a Task list, I marked one transport as Rejected by mistake.Now I want to make it available for retrofit...
View Articlehow to assign the attendance cost for Service Desk positions
Hi all, Does anybody knows how to assign the attendance cost for Service Desk positions (employees) in SolMan, please ? Thanks,Marcos
View ArticleWily Introscope
Hello Expert, I need to install Wily Introscope Agent on some servers to monitor an upgrade OS process among them. Is it possible to install the Wily Introscope without using a Solution Manager...
View ArticleTimeout error rz70 SLD
Hi, We are trying to push data of ECC system to SLD from RZ70 but getting timeout dump. RFC SLD_UC and SLD_NUC are working fine. Please help. Dump attached RegardsBhargav Bhatt
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ZMHF (urgent correction) - Issue Please Help!
Hi We have an issue which is driving us crazy When we create a ZMCR (change request) we input a ZMHF (urgent correction) into the scope. The change request gets approved and then we "handover to...
View ArticleRFC error system SID nr 00 function 'RFC_DESTINATION_CREATE'
Hi, I am performing solution manager 7.2 upgrade, I got below error in roadmapconfiguration: phase PREP_INSTALL/RFCDEST_CREATE_O2S mentioned below. Severe error(s) occurred in phase...
View ArticleTwo custom transaction types for service request - good or bad practice?
Hello, experts.We are using solution manager 7.1 for our service desk. We have copied the standard SMRQ into ZMRQ and we are offering two ways of creating a service request - from a WebUI and directly...
View ArticleIssue due to different Ids of Basis and developers in SolMan and Managed Systems
Hi Experts, I am in the process of implementing GChaRM.My client has different naming convention for user Ids in different systems.The naming convention for the user Id in Non-PRD differs from the...
View ArticleError "The RFC connection to the Solution Manager system is not maintained "
Hi Experts, Currently we are working on Solution Manager 7.1 Sp13, Suddenly when I am performing system monitoring under Technical Monitoring tab in step4 when I am trying to copy standard template...
View ArticlePPM in Solution Manager 7.1 SP 14
Dear Solman Experts, What is PPM in Solution manager 7.1, how to configure PPM in solution manager, Is the any functional consultant is required for configuration PPM, Please help on this i am running...
View ArticleThe program has not found a matching SAINT package for 'ST'.
Dear SCN's we are getting this issue in SUM 1.0 Sp14 phase 5.3 PHASE PREP_EXTENSION/EHP_INCLUSION error : Add-On - request [ The program has not found a matching SAINT package for 'ST'.] we are...
View ArticleCustomer reply is not linked to incident if the incident is processed
Hello together,the title of this issue may be a bit confusing.Let me try to explain: Once an incident is created and saved in our sap solution manager we can trigger a mail (depending on the incident...
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SOLMAN_SETUP issue
Hi all, Can any one explain this? all options for configurations seem to be missing.
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Solution Manager 7.1 WorkCenter Screen Missing Navigation
Hello, I am running Solution Manager 7.1 with SPS 13. On some workstations, we have the problem shown in the image below. Does anyone know the solution for this issue? Regards,John McCann
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