Problem with connecting SAP Host Agent
Hi GURU, I am trying to configure managed system configuration in Solaman 7.1 sp level 07. In the managed system configuration, Diagonistics Agent has been assigened. But while trying to check host...
View ArticleSolution manager 7.1 with AS Sybase During Start Instance Phase getting error
Hello Guys, I am getting this error during SAP solution manager 7.1 installation DB Sysbase. I am doing typical installation not custom ..physical ram is 16GB Starting PSM/DVEBMGS00 [ABAP: STARTING]....
View ArticleQuestion on Incident management-Solution manager
I have added an email id filed in my incident screen,using personlaize option.I am not able to activate the functionality of email id.We have used BRF+ for configuring the incident management...
View ArticleSolman job monitoring during a specific time period
Hi guys, I've configured Job & BI Monitoring (Technical Monitoring) in SOLMAN 7.1 SP12. I've targeted some SM37 jobs that run for long and to send me email/sms alerts whenever these jobs run for...
View ArticleSolution Manager Upgrade Error
Dear Experts, Since 2 days, we're facing SolMan upgrade error in SUM "Execution (Deploy SDM)" Phase for Java Stack. See the attached screenshot for more Information about the error. Any ideas, please?...
View ArticleRegarding Incident management
Hi all, There is a field called Reporting medium on my incident screen...it has a set of values defined as shown below...so how do i default portal field on saving my ticket ...Should i write a...
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Category field greyed out
Hi I found some input field is greyed our specially Multi Category field, initially it was working but all of sudden it's greyed out. If some one face this issue then please share the steps by which it...
View ArticleDon’t allow “Withdrawn” ZMIN document if a successor document (ZMCR) is open
Hi All,When changing ZMIN status from "In Process" to "Withdrawn", I want to ensure follow-on document(ZMCR) status is under "Rejected" before it gets saved.In other words, Don’t allow “Withdrawn” ZMIN...
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How can I delete support package
Dear all, I would like to import a new support package: SAPKB70210 to solution manager, but I can't import as system still identify the last imported support package: SAPKD70257. I have try to find...
View ArticleRequested Attribute Change Package not deliverable error again
Requested Attribute Change Package 'SAP_UI====740' not deliverable.Requested Attribute Change Package 'SAP_BASIS=740' not deliverable.I am getting above 2 errors, and someone from other thread says...
View ArticleSAPMMC / disp + work.exe is Yellow
Hi, SAPMMC / disp + work.exe is Yellow : Windows Server 2012MS SQL Server 2012 I am trying to take client copy, but unable to login 001 by using sap* Note : I can login into 000 by using sap* Observed...
View ArticleImport ABAP Error
Dear, I tried to re-install solution manager 7.1. However, I always stop at "Import ABAP" phase during installation. I don't know why this happened.I've searched for solution manager on internet and...
View ArticleJob REFRESH_ADMIN_DATA_FROM_SUPPORTaborts
Hello, the daily standard job Job REFRESH_ADMIN_DATA_FROM_SUPPORT with step AI_SC_REFRESH_READ_ONLY_DATA aborts with the following error message:Step 001 gestartet (Programm...
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Enquire object active problem in SUM
Dear all, I'm installing SUM and find there are object inactive. Could you advice can I just activate this object manually? Or do I need to delete my previous applied snote and install SUM again?...
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Adope forms in ITSM?
Hi SAP Experts. I am wondering if it is possible to use Adobe forms in Service Desk instead of Smart-forms? Any insights are very welcome. ThanksBo
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problems with hotlinks in ChaRM
Hi, i very new in the SAP Arena. I setup a SolMan 7.1 SP 11 with ChaRM using RfC with normal change, urgend change and defect correction. Now i am facing issues around hotlinks in My Messages or in the...
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NOT ABLE TO RELEASE TRANSPORT REQUEST IN SOLMAN
Hi, while creating the transport request in Solman, i am able to crate but when i am not able to release ( its again asking for creation of TR ). Please give me valuable feedback. Please find the...
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Introscope Workstation Error Unable to launch the application
Hi Experts, I have an error trying to launch Instrosope Workstation from url http://server:8081 This is the Log: JNLParseException[ Could not parse launch file. Error at line 47.] at...
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Configure CA Introscope - HOSTs Not Connecting
HI Folks, I need some advise. Not sure where or what i have done wrong. Solution Manager 7.1SOLMAN_SETUP > Basic Configuration > STEP 3: Configure CA Introscope Installed Diagnostic Agents, Host...
View Articleallocate viewind and processing incidents by Support Team
Hello. I have SolMan 7.1 customizing. How to create role for support team №1 to allocate viewing and processing incidents by only this support team №1. And Support Team N1 can't processing incident of...
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