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Communication channels in error not displayed
Dear Guru's, I'm facing - again! - an issue with the PI monitoring part of technical monitoring within Solution Manager.In below overview you see only a grey item displayed for channels, but in fact...
View ArticleExport of Business Process descripton and BMPO configuration
Hi experts, we have done a small project with business process monitoring.Therefore we defined an example process and assinged different monitor objects and KPIS to the single steps. I saw that there...
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Assignment Block for Change Request in Home Page of Solution Manager 7.1
Hello experst! I must to create Assignment Block for Change Request in Home Page of Solution Manager 7.1.How to create the View for Change Request that it was available to Assignment Blocks.Thanks!
View ArticleService Request Mgmt Workflow
Hi, I have configured the Service Request Mgmt scenario in Solman 7.1 sp8.I am facing issue with Workflow,Currently workflow is not getting triggered. I have followed the steps in guidebut it mentions...
View ArticlePoblems with Date SLA when i create a service request
When i create a service request the date of sla is not populatedcorrectly , priority default values is "Low", and i have a correct date configuration. When i change priority in the header , Low to High...
View ArticleCCMSPING: Monitoring pause
Hello! We are using CCMS based monitoring functions within Solution Manager 7.1 We established ccmsping based system availability.For some systems that are not available (planned downtime) we created...
View ArticleAlert transport owner of failed transport - SM 7.1
In the old days, with CCMS monitoring, I was able to sendan alert to the transport owner when he got a RC 8. Now with the new SolMan 7.1and MAI I don’t know how to alert different recipients based on...
View Articlesolman_workcenter t-code is not showing any workcenter
Hi I am issuing solman_workcenter t-code but it is not showing any workcenter. Getting given below error This program cannot display the webpage Most likely causes:You are not connected to...
View ArticleMessage template for messages created using STWB_WORK
Hello, Please guide as to how to create message using template through STWB_WORK. I am using solution manager 7.1 sp07. Template should contain the details shown in the attachment.When i create the...
View ArticleRead project relation from ChaRM object
Dear all, we are using ChaRM with SolMan 7.1 and I am searching for a way to read the project relation from a ChaRM ticket out of the system. I didn't find a proper function module or a class which...
View ArticleIssue in managed system configuration.
Hi, While configuring managed system configuration of Enterprise Portal Server in Solution Manager 7.1 SP8, I am getting attached error and warning messages during CHECK CONFIGURATION phase. As per...
View ArticleNo such class: "sap_productsystemlandscapeproduct"
Dear All,I am doing Initial and basic configuration of solman 7.1 and for this, I have required some SPs which is prerequisites and showing under SystemPreparation. When I try to download the SPs via...
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Using the badi_build_message for the notification
good day solman experts please can someone whose has implemented the badi_build_message kindly repsond to my urgent and desperated plead my story is as follows : i have setup bpom for interface...
View ArticleQueries in Solution Manager Workcenters
Hey Gurus, I am new to the workcenters in Solution Manager. Almost in all workcenters I am able to define new queries. e.g. in the workcenter for technical monitoring I defined a new query at the alert...
View ArticleRoles and my tasks in CSA
Hey Gurus, I did the setup for some standard SAP tasks in CSA. I also assigned these tasks to roles and i assigned these roles to users, In the global settings I also pressed the button "My tasks". My...
View ArticleTechnical monitoring question
Hi Experts, Is it possible to change SAP logo to company logo under System monitoring (path technical monitoring workcenter->System monitoring -> select system and go for new window)? Thanks,Rohan
View ArticleAlert email attachment has no metrics
Hi All, Sometimes when i get red/yellow rated email alerts, the html attachment contains no metrics. What might be the issue here? Attached is the screenshot for the issue. Thanks,Rohan
View ArticleITSM - Incident Management: Anyway to export the text log?
Hi All, From the standard personalization/export, it seems i cannot include the text logs. Is there anyway to export the text logs out together with the incidents?
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SAP Technical Performance Optimization Service
Hello expert,I would like to create a TPO( Tecnical Performance Optimizazion ) report for my system,SAP create a CQC Technical Performance Optimization service, for one of my system last year, and i...
View ArticleHow to obtain hardware key for permanent license key
Hi, I don't have any idea how to obtain hardware key for permanent license key. Also, I don't know how to install permanent license key.Mind if you could explain it to me step by step? Of course, would...
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