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Communication channels in error not displayed

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Dear Guru's,

 

I'm facing - again! - an issue with the PI monitoring part of technical monitoring within Solution Manager.

In below overview you see only a grey item displayed for channels, but in fact there are 3 channels in status error in the monitored system.

cc.jpg

This functionality worked in the past, but don't know what could have been changed, to disable this metric.

 

When I jump to the communication channel monitor, I see an exclamation mark next to the refresh status:

cc1.jpg

 

When selecting it, I get the screen below, which states that the metric is deactivated

cc2.jpg

Are the erroneous communication channels not being displayed because this deactivated metric? And if so, how can I activate it again?

 

Thanks in advance for the support!

 

Kr. Mark


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