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SHOW-VALIDATION-RESULT error

Hi, We are currently at solman 7.1 sp04 and planning to upgrade to sp12.I am using sum tool for patching. I have generated the XML from SOLMAN and download the files.During the configuration phase of...

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Merging 2 customer IDs in SOLMAN

Friends, Has any one tried merging 2 customer IDs in Solution Manager ( merging 2 different SOLMAN systems ) in to 1 solman. How do we handle Customer Ids for Managed systems? Is it require to change...

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Solman E2E Analysis - Java system does not exist ISSUE

Dear solman Gurus,Problem was related to Earlywatch rating(GREY), and we are tryin to apply this note 1332428 - Missing data in service sessions from BW/CCDB While applying the note in...

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LMDB - Error no Diagnostic-Template found LMDB_BO009

Hi experts, I registered our BO system in SLD.After that I maintained the LMDB.I got a lot of automatical entires with SBOP BI PLATFORM 4.1.However, i can not activated on any of them the "Diagnostic...

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Connecting SMD Agents using Web dispatcher

Hi, We installed web dispatcher for the solution manger system. Should we be using the web dispatcher port to connect to the agents with the smdsetup script now? or should we still continue to use the...

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Multilevel Categorization and Determination Rules in ITSM - SolMan 7.1

Hey guys, thanks for the help you can give me. I am needing to export in ITSM, from my development server to my production server the following      1.-Schema multilevel category (with their respective...

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Technical Monitoring - BlackBerry Apps

Hi experts, are there any Technical Monitoring apps for BlackBerry?Or maybe a mobile-browser solution? Thank you

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Problem with calendar in web ui

Hello, gurus!I have a very strange problem.We create support message in SAP SAP SM WEB UI with 'to do by' date, for example, 10.10.2014. Then we need to change this date to 30.10.2014, but when we try...

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Need Help: Test Package disappearing in ChaRM

Hi All, We are running Solman 7.1 SP11. We are about to roll out the ChaRM project. Currently I am facing a problem where my test package is disappearing every time I change the state.  For example, I...

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ITSM 7.1 SPS12 Authorization issue

Hi All, I am configuring ITSM and I have query in assigning roles to the users and few options are missing in incident work center. Can someone tell me, what exact roles need to be assigned to End...

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incidents not getting updated - Job AI_CRM_IM_UPDATE_FROM_SAP_ISV

Hi , We have a critical issue in our solution manager system post SP12 update.Job AI_CRM_IM_UPDATE_FROM_SAP_ISV is running but incidents are not getting updated.The job log looks like the one below :...

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E2E Workload Analysis

Hello colleagues, When select the system Java dont open the graphics properly, please show the image,  Can you help me?Thanks.

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BTORGSET Block doesnt appear in CRM UI

Hello Experts, when I add the BTORGSET (Organizational Data) block to the CRM_UI to any operation (Incidents, Problems, Service Requests), it doesn't appear, somebody could help me?, I already made the...

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Developer is not copied over from ZMCR to ZMHF

Does anyone know why Developer is not copied over into ZMHF from ZMCR in SP10 ?I am sure it worked for Normal Change ZMMJ in my previous project while on SP08, so this came as a surprise to me seeing...

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Solman Alert message generation

Hi All,  We planning to use the Solution Manager 7.1 [SP10]  version to monitor the following component [of ERP and EP]  in technical monitoring. CCMS SPOOL monitoring CCMS TableSpace monitoring CCMS...

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Solman 7.1 Installation "Install Software Units" Step Error !

Dear Solman Gurus, We are facing installation of solman 7.1 SP12 "Install Software Units" Error. Server : Windows Server 2012Database : Sybase 15.7 - 122Ram : 16gbSolman : 7.1 SP12 Also important logs...

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Install additional dialog instance error

Hi experts,   I have installed an IDS system. Now I want to install an additional dialog instance. The installation issued one error when I choose the BS05 Installation Master . Please see the...

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Charm for 6 system landscape.

We have a task to configure have CHARM activated for a landscape which has the Project and maintenance connected together .Let me explain :  Project system landscape : AED->AET->AEA...

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how to see old version attached documents in incidents

user deleted a document, and uploaded the new version.  I can somehow find the old document.  and how a can look at all the logs upload and delete files in the incident? use Solution Manager 7.01 and...

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Solution manager 7.1 SP10 Enhanced Retrofit issue

Hi All, We are implementing ChaRM with Retrofit in Solution Manager development system - DEMO Created four local clients for demo purposes 500-D, 600-Q,700-P and 300 - Retrofit ( All clients are local...

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