The basic error is that during Managed System Configuration of the Java stack of my Solution Manager system -- and for any Java system, for that matter -- in Step 6 "Create Users" I have a persistent error status of "User Not in validity period" for the SAPSUPPORT user. The user already exists, because it was created successfully during the ABAP portion of the Managed System Config. Furthermore, the "Update Existing User" action did successfully assign the three Java roles (SAP_JAVA_NWADMIN_CENTRAL_READONLY, SAP_JAVA_SUPPORT, and SAP-J2EE-ENGINE.SAP_JAVA_SUPPORT). I have confirmed that the SAPSUPPORT user, the SOLMAN_ADMIN user, my own user account, and every other possibly relevant service user account I can think of is active, valid, not locked, etc. Yet, still I cannot get past this error.
This is a SolMan 7.1 sps10 system, so the corrections from Notes 1748202 and/or 1684720 are already in place. Furthermore, I have already created a role with Spml_Read_Action and Spml_Write_Action and assigned it to my own user and SOLMAN_ADMIN, as described in Note 1647157. Every discussion thread or Note I've found in searching indicates these should solve the problem, but I still have the problem.
So, has anyone run into this and resolved it? Or have ideas of where else to look for the mysterious validity period?
Thanks, and best regards,
Matt