Greetings
We are an SAP partner in the process of adopting SAP Solution Manager
To properly set up the product, we require to register installation of SAP Solution Manager
Instructions say fill Request Form and send it to SAP Partner Contract Department through web form in SAP Support Portal
I did that and I got an email reply saying that instead I had to send email to service@sap.com, which I did (with Request Form attached)
And then service@sap.com replies and says I have to send request through web form in SAP Support Portal (back to the start)
My questions are:
1. Has anyone else experienced this?
2. Then how am I supposed to register installation?
Please advise