Hi,
I want to upgrade Support Package via SUM. When the step Specify Credential I got error that username or password is incorrect. Whereas I input a correct password. I used <SID>ADM and the password within os level user.
I have been check note 927637 and try to applied service/protectedwebmethods = DEFAULT in profile parameter within SAP System but still error.
Here attached my screenshot.
Thanks in advance.