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Charm/ITSM - Ressource Scheduling

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Hi experts,

 

we have a lot of open Change Requests with a lot of different requirements (including development, customizing, support, ...).

Now we would like to schedule them on a helpful way.

 

So what are the possibilities in ITSM 7.1?

How can I schedule open developments and the ressources?

 

I am looking for a kind of a board which gives me all open requirements (including the required time/scope) and displaying available ressources.

 

Like in CProjects.

Is there a possibility, to connect CProject to ITSM on a helpful way?

 

 

Kind regards


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